Systems Engineer - Telco (UAE)

Fortinet; Dubai; On-site; AED 200,000 - 250,000; Full time

Job summary

A leading cybersecurity firm is seeking a Systems Engineer for Telco in Dubai. The role involves engaging with Telco/MSP and Large Scale Enterprises, providing presales support, and developing business plans focused on MultiCloud Security. Candidates should possess strong technical expertise, especially in Software Defined concepts, and good communication skills. This position requires maintaining high partner/customer satisfaction, supporting account growth, and producing business plans tailored to region and market segment.

Qualifications

• Proven experience engaging with Telco/MSP & Large Scale Enterprises.
• Experience with private clouds and public clouds.
• Background in Software Defined concepts and Managed Services.

Responsibilities

• Lead the development of a business plan for Telco MSP & MultiCloud Security revenues.
• Ensure partner/customer satisfaction remains high.
• Support account plans focusing on client relationship development.

Skills

Strong technical expertise

Good communication skills

Understanding of Telco environments

Knowledge of 4G/5G security concepts

Integration and automation knowhow

Job description

Description

Systems Engineer Telco

Location Dubai UAE

The Systems Engineer for Telco MSP Solutions & MultiCloud Security is responsible for establishing relationships with Telco/MSP & Large Scale Enterprises on behalf of Fortinet as well as maintaining and growing business with install base partners/customers. This role will provide presales support to the Account Management team for the breadth of Fortinet's capabilities with specific focus on Telco MSP (Managed Service Providers) & MultiCloud Security Solutions.

We would need the selected candidate to have a strong technical expertise and background covering competitive insights.

From an outside perspective this will look smooth and consistent to our partners/customers/prospects.

• While security vendor experience is desirable for our high growth ambition the role candidate must possess the following skills/experience/qualities because they will be engaging with our future partner/prospects/customers and selling the future of SDDC and Telco/MSP concepts:
• Overall strong technical expertise with good communication skills
  • Qualified and expertise in Telco environments Software Defined concepts and Managed Services
  • Understanding of current and in future technologies such as: private clouds public clouds telco grade 4G/5G security concepts virtualization & microservices concepts
• Proof of value approach with integration & automation knowhow
  • Understand Innovation how to enable innovation (different approach for each partner/customer) and how this leads to differentiation and market disruption

Responsibilities/Accountabilities

• Lead the development of an effective portfolio business plan outlining the strategy for success and maximizing Telco MSP & MultiCloud Security revenues.
• Responsible for ensuring partner/customer satisfaction is maintained at the highest levels.
• Support the development of account plans that focus on client relationship development and account growth/retention within install base and net new customers/partners.
• Support in finding and developing profitable new accounts and business opportunities within a channel driven mentality.
• Support the Account Management team to achieve the revenue targets set out build proactive plans generating pipeline.
• Maintain close knowledge of the clients business and Fortinet's service portfolio to ensure alignment of appropriate up selling and cross selling of Fortinet solutions.
• Produce workable quarterly/annual business and activity plans for the region and/or market segment and develop profit improvement plans to justify the value of our solutions/services to our partners/customers.
• Ensure full communication of Fortinet sales & marketing objectives to all partners/customers/accounts.
• Develop and maintain partner/customer relationships at multiple levels including problem solving and formulation of response to immediate and future partner/customer requirements.
• Build MSSP solutions tailored to MSP Customer requirements & regulatory agency guidelines.
• Works with third party advisory organizations and attends third party vendor meetings for possible SecurityFabric integrations.
• Prepare and deliver sales proposals presentations RFP templates POC guides and channel training contexts.
• Analyze competitive solutions & provide competitive insight/positioning to regional MAMs.