System Administrator

VAM Systems; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading company in the UAE is seeking a System Administrator to manage and troubleshoot server and user issues across their operations. The role requires a minimum of 5 years of experience, expertise in Active Directory and Microsoft Exchange, and the ability to provide second-level support efficiently. As a full-time position, the selected candidate will also be responsible for vulnerability management, patching, and infrastructure support in a dynamic IT environment.

Qualifications

• Minimum 5 years experience as a System Administrator.
• Familiarity with MS Exchange, AD, and virtualization platforms.
• Ability to provide second-level support and troubleshoot complex issues.

Responsibilities

• Troubleshooting mail flow issues and server-related problems.
• Monthly Windows patching on servers and user workstations.
• Managing Microsoft Office365 tenant operations and user accounts.

Skills

Troubleshooting

User permissions management

Vulnerability management

System infrastructure knowledge

Education

Certified degree in Computer Science or Engineering

Microsoft Certified Systems Engineer (MCSE)

CCNA

Commvault certified professional

Azure Solution Architect

Tools

Active Directory

MS Exchange

ForcePoint

Windows Services

Job description

VAM Systems is currently looking for a System Administrator for our UAE operations with the following skillsets, terms, and conditions:

Experience:

Minimum 5 years of relevant work experience as a System Administrator.

Education and Qualifications Required:

Minimum certified degree in a computer-related field such as Computer Science or Engineering.

Recognized certifications such as Microsoft Certified Systems Engineer (MCSE), CCNA, Commvault certified professional, Azure Solution Architect, MCP, etc., are preferred.

Roles and Responsibilities:

• Troubleshooting mail flow issues (Exchange, Office365, Forcepoint).
• Troubleshooting server-related issues - Exchange servers, AD, RADIUS servers, EV server, F-secure antivirus management, Symantec Endpoint Management, upgrades, or troubleshooting with support, DHCP issues, Exchange reporter application upgrades, etc.
• Monthly Windows patching on all VMs and physical servers through WSUS (~160 servers). Pushing Windows patches to workstations.
• Vulnerability management as per tickets and emails received from the IT security team.
• User permissions and account management as per requests from the IT security team.
• Providing second-level support to the support team, including troubleshooting Outlook issues, network, DHCP, IP, user accounts, VPN, MFA-MDM troubleshooting, and coordinating with Microsoft Office365 support if required.
• Handling ad hoc requests such as troubleshooting at user desks, public folder migration during Office365 migration, analyzing spam issues, auditing, application upgrades, and system infrastructure issues.
• Creating PDQ GPO packages for mass deployment.
• Deploying email signatures and screensavers as per marketing requests.
• Managing Service Desk application issues, upgrades, and troubleshooting.
• Managing ForcePoint email and web appliance updates and troubleshooting website access issues.
• Handling Reverse Proxy Fortiweb operations.
• Managing folder mailbox permissions, group memberships, and exchange hybrid permissions.
• Managing Microsoft Office365 tenant operations, including creating mailboxes and permissions.
• Managing printers, SafeQ, XDA applications, and related reports.
• Performing backup operations, including tape changes.
• Additional knowledge required includes MS Exchange, MS Active Directory, Windows services (DNS, DHCP), anti-virus and anti-spam systems, database management, and virtualization platforms.

Additional Information:

Terms and Conditions:

• Joining time frame: maximum 4 weeks
• Remote work: No
• Employment type: Full-time