Support Services Manager (ME323)

Medi Clinic; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A healthcare facility in Dubai is seeking a manager for daily operational support services. The ideal candidate will have 5-8 years of experience in facility or hospitality management and proven general management skills. Responsibilities include overseeing outsourced services, ensuring compliance, and leading the support services team. Strong negotiation and client service skills are essential. Apply now to join a dedicated team focused on patient experience.

Qualifications

• 5-8 years of experience in facility/hospitality management in healthcare or similar.
• 5 years of general management experience.

Responsibilities

• Manage the performance of outsourced services and contractors.
• Ensure quality, governance, and compliance related to support services.
• Oversee and manage catering service standards for the business.

Skills

Advanced knowledge and experience in negotiations

Contract negotiation

Client service and related management principles

Client Service Orientation

Administrative; communication and time management skills

Business communication skills

Business development and commercial acumen

Education

A relevant associate degree or diploma in facility or hospitality management

Job description

Closing date:
Number of positions: 1
Recruiter name: Siva Krishna Bonda
Reference number: 64152

Mediclinic Welcare Hospital | Dubai | United Arab Emirates

Main Purpose of Job

To manage the daily operational support service function for the facility in an efficient manner to ensure overall patient experience goals of the company are achieved

Key Responsibility Areas

• Monitor and manage the performance of outsourced services and contractors
• Monitor and manage quality, governance and compliance processes related to support services
• Support and monitor the contracting process for all related support services
• Monitor and manage the quality and service standards of catering services for the business unit(s)
• Manage and lead the support services team
• Provide daily operational oversight and management support for all support services in the business

Required Education

A relevant associate degree or diploma in facility or hospitality management

Required Experience

• At least 5-8 years’ experience in facility/hospitality management in healthcare or similar facility type
• At least 5 years general management experience

Required Job Skills and Knowledge

• Advanced knowledge and experience in negotiations
• Contract negotiation
• Client service and related management principles
• Client Service Orientation
• Administrative; communication and time management skills
• Business communication skills
• Business development and commercial acumen

All applicants will be considered, with the understanding that preference will be given to the designated groups in accordance with the United Arab Emirates Emiratization Program. If you wish to grow with us, apply now and become a part of the Mediclinic Middle East Family