Supply and Business Support Manager

Versalya Pharma; Dubai; On-site; AED 180,000 - 240,000; Full time

Job summary

A pharmaceutical company in Dubai is seeking an experienced individual to oversee export and logistics operations. Key responsibilities include managing shipping documentation, ensuring compliance with international trade regulations, and monitoring supply flows. Candidates should have at least 6-7 years of experience in the pharmaceutical industry, be proficient in logistics management, and be bilingual in French and English. A proactive and organized approach in a multicultural environment is essential for this permanent, full-time role.

Qualifications

• 6-7 years of experience in the pharmaceutical industry.
• Expertise with Letter of Credits and logistics flows.
• Ability to manage shipping flows by sea and air autonomously.

Responsibilities

• Manage the end-to-end export and logistics flows of shipments.
• Coordinate with freight forwarders and ensure compliance with regulations.
• Monitor and establish KPIs for shipment efficacy and performance.

Skills

Logistics management

Bilingual in French and English

Regulatory knowledge

Organizational skills

Cultural adaptability

Education

Master’s in supply & logistics

Tools

SAP (MM, SD, and Data-Warehouse)

Job description

Company Scope

Versalya Pharma is an affiliate of the Italfarmaco Group, it was founded to expand the group's presence in Africa and the Middle East. In line with its commitment to addressing unmet medical needs, Italfarmaco has recently expanded into the rare disease (RD) space with a focus on Duchenne muscular dystrophy (DMD). This strategic entry marks a significant milestone for the company as it aims to contribute to the management of this severe neuromuscular disorder

Mission and Role

Working closely with our local distributors in GCC as well as the supply & production operations in Dubai & in Europe, you will report to the Head of RD BU & to the Supply & business support director to develop & oversee the supply and shipments planning to ensure consistent product availability across all our export markets. Acting as a liaison between the partners and the sales administration, you will ensure the excellence & performance of the physical flows and daily monitoring of the shipments.

Key Responsibilities & Accountabilities

Export & Demand Management

• Manage the end-to-end export & logistics flows of the portfolio from Europe to the regional customers
• Oversee the preparation and submission of all shipping documentation, including Letters of Credit (LC)
• Ensure all shipments comply with the incoterm & international trade regulations and pharmaceutical industry standards
• Coordinate with freight forwarders, customs brokers, and shipping agents to ensure timely and cost-effective delivery
• Ensure smooth execution of supply & distribution contracts by working with finance, production, and sales teams
• Monitor and set up the forecast schedule, replenishment, and stock management
• Establish reporting tools to manage flows, stocks, and supply levels
• Update the Monthly Rolling Order Forecast & supply planning with partners
• Insure & set up/continuous improvement of distribution flows
• Expertise in the process of letter of credits covering product shipments
• Streamline and monitor supply costs in coordination with controlling
• Manage urgent & unexcepted project such as tenders and institutional activities
• Monitor & establish KPI to insure efficacy & performance of shipments and stock inventory optimization as well as logistic cost containment

Business support Coordination

• Collaborate with the production and planning teams to align logistics and shipping schedules with production forecasting
• Maintain and update accurate shipping and delivery forecasts to support inventory management and production planning
• Coordinate with Regulatory teams to secure and manage the compliance and implementation of packaging material in coordination with the sales & Regulatory departments
• Coordinate product changes related to new packaging or production changes or adding new SKU’s following products launches
• Support new flows creation with new partner as well as the compliance of the supply terms in the distribution agreements.

Candidate Profile

• Experienced supplier within the pharmaceutical industry
• Knowledge of MENA and focus on GCC is a significant advantage
• Knowledge of Rare disease product and business is a plus
• Use to implement physical & financial flow and address supply agreements implementation
• Ability to work in a multicultural environment
• Proactive and self-motivated / Independent / Strong organizational and prioritization skills

Technical Skills

• Proficiency in logistics flows and logistics concepts
• Use to monitor a continuous and heavy shipping flow by sea & air in an autonomous manner
• Must have = Direct handling of Letter of Credits
• Experience managing pharmaceutical products and their regulatory constraints. MS-Office software and SAP modules (MM, SD, and Data-Warehouse)
• Stock management + forecasting tools such as SAP / Investigator or similar
• Use to work with 3PL’s

Additional Information

• Contract: Permanent / Full-time
• Experience: 6-7 years minimum
• Education: Qualification / master’s in supply & logistics
• Languages: French and English (bilingual), Arabic would be a strong asset
• Good network in Middle East
• Pro-active and can-do attitude
• Good organization and planning ability
• Flexibility and adaptation skills in a multicultural environment

Contactemail: [e-mail]