Sr. Specialist Logistics Operations

Delivery Hero; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading logistics company is seeking a Senior Specialist to oversee fleet operations in Dubai. The role involves setting strategic goals, improving productivity, and managing a team to enhance operational efficiency. Candidates should possess a Bachelor's degree, five years of experience in last-mile delivery or e-commerce, and a deep understanding of operational metrics. This position offers a full-time contract with no remote work options.

Qualifications

• 5 years of experience in large-scale operations, ideally in last-mile delivery.
• Proven management experience of senior operations staff.
• Strategic thinking with a data-driven approach.

Responsibilities

• Lead strategic planning and execution of fleet operations.
• Set the vision and roadmap for rider operations.
• Drive productivity through automation and enhancements.

Skills

Operational metrics understanding

Stakeholder management

Communication skills

Education

Bachelor's Degree

Master's Degree

Job description

ROLE SUMMARY

As a Senior Specialist you will
lead the strategic planning and execution of fleet operations
across Dubai. You will work closely with logistics leadership to
standardize processes drive efficiencies and ensure scalability of
operations.

WHATS ON YOUR
PLATE

Own operational strategy
and performance across Dubai.

Set the vision and
roadmap for rider operations in collaboration with senior
leadership.

Identify and implement long-term
solutions to recurring fleet challenges.

Design
and lead initiatives on rider performance retention and
compliance.

Drive productivity and efficiency
through automation and system enhancements.

Partner with Product Tech and Strategy teams to build tools that
improve live ops monitoring rider behavior and operational
visibility

Manage coach and support Specialists
enabling them to scale their zones effectively.

Conduct strategic reviews with the team highlighting progress
bottlenecks and solutions.

Own the communication
of updates pilots and business changes across city-level
teams.

Qualifications
:

WHAT DID WE
ORDER

Education and
Experience:

Bachelors Degree
required. Masters preferred.

5 years of
experience in large-scale operations ideally in last-mile delivery
e-commerce or mobility tech.

Proven experience
in managing senior operations staff and cross-functional
projects.

Skills and Competencies:

Deep understanding of
operational metrics and fleet management
practices.

Strategic thinking with a data-driven
approach to decision-making.

Advanced
stakeholder management with experience working across departments
and seniority levels.

Proven track record of
implementing scalable and repeatable processes.

Excellent communication and presentation
skills

Remote Work
:

No

Employment
Type :

Full-time

Key Skills
Shipping &
Receiving,Forklift,Warehouse
Management,Agriculture,SyteLine,Warehouse Experience,Warehouse
Distribution Experience,High-end Sales,OSHA,Warehouse Management
System,Supervising Experience,Logistics

Experience: years
Vacancy:
1