Sr. Specialist Fleet Partner

Talabat; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food delivery platform is seeking a candidate to enhance operational excellence and manage complex programs. Responsibilities include defining objectives and ensuring alignment across teams, while a degree in engineering or business is required. The ideal candidate will have strong communication skills, a resilient mindset, and a commitment to standards and compliance. Knowledge of the last mile delivery ecosystem is advantageous. Fluency in Arabic is a bonus.

Qualifications

• Ability to communicate complex problems and recommend solutions.
• Strong commitment to enforcing standards, ethics and compliance.
• Hands-on approach to problem-solving and identification of process gaps.

Responsibilities

• Define objectives and align cross-functional teams.
• Lead operational excellence and improve existing processes.
• Design scalable solutions for workflows.

Skills

Communication of complex problems

Resilient mindset

Program delivery experience

Data management skills

Team player

Influencing and empowering others

Organizational skills

Fact-finding

Identification of process gaps

Fluent English

Education

Bachelor’s degree in engineering, business or equivalent

Job description

About the opportunity

What’s On Your Plate?

• Understand end goals aligned with talabat’s 3PL vision and formulate plans to meet those goals. Define Objectives and Key Results. Ensure cross-functional agreement and alignment on them. Complete those plans, and ensure timely delivery.
• Lead operational excellence across processes and systems, improving on existing and building new processes.
• Design solutions that scale workflows and programs.
• Identify and mitigate risks, proactively remove obstacles and handle critical issues.
• Lead collaboration effort between 3PL team and other departments on cross-functional projects and workstreams.

What you need to be successful

What Did We Order?

Essential:

• Ability to communicate complex problems and recommend solutions.
• Resilient mindset that views challenges as potential win-win situations looking to be discovered.
• Experience delivering programs in a growing and complex global organization.
• Bachelor’s degree in engineering, business or equivalent practical experience.
• Excellent data management, written and verbal communication skills.
• Team player who thrives on comradery.
• Ability to influence, empower, and align people across a broad variety of job functions through your relationships.
• Strong commitment to enforcing standards, ethics and compliance.
• Extremely organized and process-driven to enable effective management of internal workload and expectations across a large set of stakeholders.
• Hands‑on, enjoys fact‑finding and going beyond theoretical frameworks.
• Excellent command of English, and fluency in Arabic would be a bonus.
• Excellent in identifying process gaps and measuring progress.

Good-to-have:

• Good understanding of the last mile delivery ecosystem.
• Master’s degree in engineering or business.
• Exceptional emotional intelligence.

Who we are

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.