Specialist - Private Banking Service - UAE Nationals Only

Emirates Islamic Bank; United Arab Emirates; On-site; AED 60,000 - 90,000; Full time

Job summary

A leading financial institution in the United Arab Emirates is seeking a talented individual to manage client accounts and execute basic banking transactions. The ideal candidate should have a Bachelor degree and 1-2 years of experience in customer care, particularly in MENA markets. This role emphasizes client confidentiality and communication. Competitive salary and benefits are offered, along with a strong emphasis on employee wellbeing and career development.

Benefits

Competitive salary package

Generous annual leave

Private Healthcare

Preferential banking facilities

Qualifications

• Minimum 1-2 years related work experience.
• Experience in a customer care / service environment.

Responsibilities

• Manage client’s accounts and execute banking transactions.
• Coordinate with departments to support Relationship Managers.
• Prepare basic documentation and keep client records.
• Ensure client confidentiality and related processes.

Skills

Customer care experience

Experience in MENA markets

Education

Bachelor degree

Job description

To comply with country regulations, we are looking for UAE talent to fill this role.

Job Responsibility

• Manage client’s accounts and execute Basic Banking transaction requests (transfers, cheques clearing, cash transactions, opening, closing and renewal of Fixed Deposits, etc.)
• Coordinate with Operations, Credit, Compliance, and other relevant departments to support the RM’s to execute client instructions.
• Exercise appropriate checks and controls as per Bank’s policies under the Relationship Managers’s supervision
• Communicate directly with the client on minor operational matters.
• Ensure Client Confidentiality and related processes.
• Prepare basic documentation (e.g. compliance, account opening forms, etc.) and keep client records.
• Ensure complete and accurate information is provided in all client documentation, before submission to operations and other departments, under the RM’s supervision.
• Assist other (senior) team members as and when required

Job Skills & Qualifications

• Bachelor degree
• Minimum 1-2 years related work experience.
• Experience in a customer care / service environment
• Experience in the framework and business etiquette in MENA markets

What we offer you

• Competitive salary package
• Strong emphasis on work-life balance and wellbeing across the bank
• World-class Learning & Development platform and career development
• Generous annual leave entitlement and Private Healthcare
• Preferential banking facilities for employees

EIB

Emirates Islamic was launched in 2004 to deliver the highest standards of banking services in line with Shari'a principles.

As one of the leading Islamic banks in the UAE, Emirates Islamic offers exciting career opportunities for highly motivated professionals and graduates. At Emirates Islamic, we believe that our Employees are our biggest asset and we continuously invest in Talent Management & Training and Development programmes to help them excel professionally and achieve success in their chosen career.

Emiratization is a key strategic objective at Emirates Islamic. We provide training to talented, young Emaratis under dedicated programmes that shape their ambition, passion & commitment and guide them to become the future leaders of the organization as well as the overall financial sector.

We are driven by our values of Innovation, Customer Service, Ambition & Ownership and are always looking for talent to add to our diverse work environment comprising of over 60 nationalities.