Specialist - Private Access

Wynn Al Marjan Island; Ras Al Khaimah; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the United Arab Emirates is looking for a Specialist to join the Private Access team. The role involves delivering tailored services to VIP guests, planning exclusive events, and ensuring the highest standards of service. Ideal candidates should possess strong communication skills, a background in luxury hospitality, and the ability to anticipate guest needs. This position offers a competitive salary and excellent employee benefits.

Benefits

Attractive salary

Paid in Dirhams (AED)

Excellent leave policy

Healthcare package

Life insurance

Incentive programs

Qualifications

• Previous experience in luxury hospitality or private residence service preferred.
• High level of discretion, professionalism, and attention to detail.
• Prior experience with Forbes Travel Guide standards required.

Responsibilities

• Deliver tailored services and amenities to VIP guests in private access areas.
• Assist with the planning and execution of exclusive events, experiences, and activities.
• Ensure qualitative Forbes Five Star standards are met.

Skills

Strong communication and interpersonal skills

Ability to anticipate guest needs

Multilingual abilities

Job description

About Wynn Al Marjan Island

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About The Position

Wynn Al Marjan Island is currently seeking a Specialist to join the resort’s Private Access team.

Responsibilities

• Deliver tailored services and amenities to VIP guests in private access areas.
• Assist with the planning and execution of exclusive events, experiences, and activities.
• Respond promptly to guest requests, ensuring accuracy and discretion.
• Support the Manager and team in maintaining privacy and confidentiality standards.
• Liaise with butlers, coordinators, and other departments to ensure seamless service delivery.
• Maintain detailed records of guest preferences and service interactions.
• Handle guest feedback and resolve issues in a professional manner.
• Ensure qualitative Forbes Five Star standards are met.
• Uphold the highest standards of presentation, etiquette, and service at all times.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Previous experience in luxury hospitality or private residence service preferred.
• Strong communication and interpersonal skills.
• Ability to anticipate guest needs and deliver personalized service.
• High level of discretion, professionalism, and attention to detail.
• Multilingual abilities are an advantage.
• Ability to work flexible hours, including weekends and holidays.
• Prior experience and training with Forbes Travel Guide standards required.

About Wynn Al Marjan Island’s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.