Spa Therapist

InterContinental Hotels Group; United Arab Emirates; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury resort in the United Arab Emirates is looking for a Spa Therapist to provide exceptional massage and body treatments. Candidates should hold a valid massage therapy license and ideally have experience in a five-star environment. Responsibilities include performing various treatments, maintaining client records, and ensuring guest satisfaction through effective communication. Join a passionate team dedicated to delivering a top-tier spa experience and enjoy competitive pay and benefits.

Benefits

Competitive pay and benefits

Chance to work with a talented team

Qualifications

• Licensed in massage therapy and cosmetology or aesthetics.
• Experience as a Spa Therapist in a five-star hotel.
• Knowledge of anatomy, physiology, and massage techniques.

Responsibilities

• Administer professional massage and body treatments.
• Maintain records of treatments performed.
• Communicate with guests to adjust techniques.
• Resolve complaints and report issues.

Skills

Licensed in massage therapy

Proven experience in five-star hotel

Knowledge of anatomy and physiology

Positive attitude

Business English

Education

Massage therapy and cosmetology license

Job description

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

The InterContinental Fujairah Resort is situated on the shoreline of the exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar Mountains. An exceptional destination where Arabian hospitality meets luxury. With 190 rooms, indoor & outdoor event space, restaurants & bar. With over 30 languages and countries represented by the staff, the hotel weaves together an international five‑star resort presence.

What's your passion? Whether you're into knitting, kite flying or karaoke, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies – people who help us create great brands guests love. And we're looking for more people like this to join our dynamic & committed team at the InterContinental Fujairah Resort.

Your Day to Day

The Spa Therapist administers professional massage and body treatments to our guests. They must have a thorough knowledge of numerous massage modalities, possess a general understanding of body treatments and be willing to train in spa‑specific massage and body treatment offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide wellness solutions to meet the needs of our guests.

Some of your main role responsibilities are:

• Perform different types of massages, beauty treatments and wellness therapies as per current Spa offerings
• Maintain detailed records of massages, treatments and therapies performed on each spa guest
• Communicate with guests during massages to adjust massage techniques as required
• Resolve guest complaints and report any accidents to the Spa Manager or Spa Receptionist in the manager’s absence
• Clean and sanitize work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use
• Explain massages and treatments to guests and provide suitable recommendations as needed
• Ensure that the spa is adequately stocked with spa supplies and report shortages to the Spa Manager
• Enquire about guests’ medical conditions and allergies before providing spa services
• Suggest and promote retail products or additional services
• Cooperate with and report on administration on any arising issues
• Maintain a positive attitude and contribute toward a quality work environment
• Regularly attend, participate in and support training and staff meetings for the spa
• Assist in all areas of spa operation as requested by management
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention

Ideally, you'll have some or all of the following competencies and experience we're looking for:

• Licensed in massage therapy and cosmetology or aesthetics
• Proven experience working as a Spa Therapist in a five‑star hotel or resort environment
• Sound knowledge of anatomy, physiology, and different massage techniques
• Result‑oriented and self‑motivated along with a positive attitude
• Knowledge of written and verbal Business English

In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to Belong.

So what’s your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".