Spa Receptionist

ZipTalents; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

An International SPA Center in Dubai is in search of a SPA Administrator to manage client inquiries and transactions. The ideal candidate will possess high-level English communication skills and a positive attitude towards customer service. Responsibilities include answering phones and WhatsApp messages, processing payments, and ensuring customer satisfaction. A month vacation yearly and two days off weekly are offered. This role is key to maintaining the spa's positive atmosphere and efficient service delivery.

Benefits

One month vacation per year

Two days off per week

Qualifications

• High level of English communication skills; Russian is a plus.
• Ability to manage payment transactions and provide exceptional customer service.
• Experience in inventory control and stock management.

Responsibilities

• Answer phones and WhatsApp messages to respond to client inquiries.
• Process payment transactions for spa services accurately.
• Deliver outstanding customer service and support clients.

Skills

Strong interpersonal skills

Excellent customer service abilities

Outstanding customer service skills

Job description

For an International SPA Center, we are looking for SPA Administrator with hight level of English communication skills, Russian is a plus.

Working hours from 1pm to 11pm, total 10hrs a day, two day off a week, one month vacation in a year.

Responsible for answering phones, WhatsApp messages and responding to client inquiries.

Should accurately process payment transactions for spa services, including credit card payments and cash handling.

Responsible for delivering outstanding customer service by promptly responding to questions and offering assistance as needed.

Ensures optimal inventory control by managing stock levels, restocking products, and placing orders as needed.

Skills

• Strong interpersonal skills required to establish rapport with clients and foster a positive and welcoming spa environment.
• Excellent customer service abilities necessary to create a positive and enjoyable atmosphere for clients.
• Outstanding customer service skills essential to deliver a pleasant and satisfying experience for every client.