Spa Guest Experience Specialist

TALENTMATE; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A prestigious hotel in Dubai seeks a Spa Receptionist to greet and assist guests while ensuring a pleasant experience. The ideal candidate will deliver excellent customer service, manage bookings and payments, and maintain high grooming standards. Previous spa experience is preferred. The position is full-time, offering an opportunity to work in a luxury environment with strong focus on professionalism and client satisfaction.

Qualifications

• Previous spa experience is preferred.
• Commitment to high-level customer service.
• Excellent grooming standards are required.

Responsibilities

• Greet and assist guests for an excellent experience.
• Manage customer feedback to improve services.
• Ensure compliance with health and safety regulations.

Skills

Customer service

Attention to detail

Grooming standards

Professionalism

Up-selling

Job description

A prestigious hotel in Dubai seeks a Spa Receptionist to greet and assist guests while ensuring a pleasant experience. The ideal candidate will deliver excellent customer service, manage bookings and payments, and maintain high grooming standards. Previous spa experience is preferred. The position is full-time, offering an opportunity to work in a luxury environment with strong focus on professionalism and client satisfaction.