Spa Guest Experience Concierge

Hilton Worldwide, Inc.; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand in Dubai is seeking a dedicated Spa Receptionist. In this role, you will greet and assist clients, ensuring an excellent experience while managing bookings and customer feedback. The ideal candidate will have a strong commitment to customer service and attention to detail, as well as the ability to maintain a professional demeanor. This position offers opportunities to work in a vibrant environment at a renowned location in Dubai.

Qualifications

• Ability to manage customer feedback effectively.
• Experience in up-selling services and managing bookings.
• Knowledge of health and safety regulations.

Responsibilities

• Assist guests in a timely manner.
• Manage bookings, payments, and consultation cards.
• Ensure compliance with health and safety regulations.

Skills

Customer service commitment

Attention to detail

Professionalism

Job description

A leading hospitality brand in Dubai is seeking a dedicated Spa Receptionist. In this role, you will greet and assist clients, ensuring an excellent experience while managing bookings and customer feedback. The ideal candidate will have a strong commitment to customer service and attention to detail, as well as the ability to maintain a professional demeanor. This position offers opportunities to work in a vibrant environment at a renowned location in Dubai.