Solution Advisor Expert HCM

SAP - Germany; Dubai; On-site; AED 367,000 - 478,000; Full time

Job summary

A leading technology firm in Dubai is seeking a Solution Advisor Expert. The ideal candidate will have over 15 years of experience in software sales, particularly within the UAE market. Responsibilities include providing deep HCM solution-specific expertise, demonstrating SAP solutions, and assisting customers in expanding their SAP footprint. A passion for customer engagement and fluency in Arabic is preferred. This full-time role offers opportunities for professional growth in an inclusive team environment.

Benefits

Constant learning and skill growth

Great benefits

Flexible working models

Qualifications

• 15+ years of enterprise experience in software sales, consulting, or HR practitioner roles.
• Proven success selling HCM/HR technology solutions in the UAE.
• Fluency in Arabic preferred.

Responsibilities

• Support the entire sales cycle from identifying opportunities to post-sale support.
• Provide customized solution demonstrations to showcase SAP's value.
• Engage with customers to sell the vision of SAP solutions.

Skills

Business Acumen

Customer Orientation

Establishing Trust

Influencing Skills

Effective Communication

Artificial Intelligence

Software as a Service (SaaS)

Process Improvement

Technology Innovation

Cloud Strategy

Tools

SAP SuccessFactors

SAP Cloud Suite Portfolio

Job description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you'll do

As the Solution Advisor Expert (SA), you will be the go‑to person for any solution or product questions within the sales team. You will leverage your deep expertise in specific solutions to support the entire sales cycle, from identifying opportunities to post‑sale customer support. Additionally, you will assist customers in expanding their current SAP footprint to maximize value for their organization.

• Provide deep HCM solution‑specific expertise in Core HR/Payroll/Time to support new sales and adoption for key customers.
• Provide both standard and customized/personalized solution demonstrations that bring SAP solutions to life and show customers the value of SAP. Lead conversations around cloud migration strategies.
• Support the Account Team by delivering solution presentations and events to identify and qualify new opportunities and drive adoption and consumption of SAP solutions.
• Establish yourself as a thought leader within the account team and fine‑tune account strategy.
• Collaborate with the team in creating overall themes and competitive differentiation.
• Conduct vigorous dry runs on strategic deals and customer engagements.
• Transition engagement to implementation partner/Services teams effectively.
• Engage with customers to continue selling the vision of SAP solutions and ensure eagerness for renewal.
• Leverage digital assets throughout the customer engagement, including demos, presentations, and other content.

What you bring

• Professional experience with large software/IT organizations, preferably with expertise in SAP SuccessFactors Employee Central/SAP SuccessFactors Time Tracking/Payroll solutions.
• 15+ years of enterprise experience in software sales, consulting, or HR practitioner roles, with a strong quota‑carrying track record in complex, high‑value engagements within the UAE market.
• Proven success selling HCM/HR technology solutions in the UAE, including large public sector, semi‑government, and leading private‑sector enterprises.
• SAP product experience – 10 years of relevant HCM solutions.
• Working knowledge of Cloud, Hosted Services, and Software as a Service/Platform as a Service models in the Business‑to‑Business Environment.
• Viewed as a solutions/Lines of Business/Industry expert across SAP with a track record of success.
• Focus on creating compelling storylines and themes for customer interactions.
• Ability to quickly understand customer business goals and ensure they are at the center of recommended solutions.
• Passion and energy in all customer interactions.
• Fluency in Arabic, preferred.

Meet your team

• Customer Advocate: Collaborate to complement solution expertise and support customers.
• Global Digital Content Factory: Leverage digital assets created by the team throughout customer engagement.
• Implementation Partner/Customer Services & Delivery: Efficiently transition customer engagement for successful deployment and realization of solution value.
• SAP Account Teams: Share best practices and collaborate on providing solutions and services support across the entire customer journey.

Skills you’ll use

Professional Skills

• Business Acumen
• Customer Orientation
• Establishing Trust
• Influencing Skills
• Effective Communication

Tech Industry & SAP General Skills

• Artificial Intelligence
• Software as a Service (SaaS)
• Process Improvement
• Technology Innovation
• SAP Cloud Suite Portfolio
• RISE and GROW with SAP
• SAP Corporate Strategy

Role Specific Skills

• Competitive Positioning
• Customer Value Proposition
• Storytelling
• Demonstration Skills
• Overcoming Objections
• Executive Conversations
• Technology Solution Adoption
• Client Needs Assessment
• Cloud Strategy
• Demand Generation

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end‑to‑end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose‑driven and future‑focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well‑being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: [e-mail]. Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 445932 | Work Area: Presales | Expected Travel: 0 – 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI‑Hybrid