Shift Operations Lead — Data-Driven Supervisor

Operations; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading logistics firm in Dubai is seeking an Operations Lead/Supervisor to oversee workflows and support team members. The ideal candidate will have experience in managing teams, logistics, and data analysis, ensuring operational excellence and a safe working environment. This role will involve training employees, monitoring performance, and collaborating with departments to improve processes. Candidates must possess strong leadership skills and a focus on customer service.

Qualifications

• Experience managing teams.
• Experience with planning performance metrics and process improvement.
• Experience in logistics.
• Experience with data analysis.

Responsibilities

• Measure and monitor workflows for operational excellence.
• Support and train employees to deliver great service.
• Work with other departments to resolve common issues.

Skills

Team management

Planning performance metrics

Process improvement

Data analysis

Logistics

Job description

A leading logistics firm in Dubai is seeking an Operations Lead/Supervisor to oversee workflows and support team members. The ideal candidate will have experience in managing teams, logistics, and data analysis, ensuring operational excellence and a safe working environment. This role will involve training employees, monitoring performance, and collaborating with departments to improve processes. Candidates must possess strong leadership skills and a focus on customer service.