SFE & CRM Intern

MSD; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading pharmaceutical company in Dubai seeks a CRM Intern to support the Sales Force Effectiveness team. Candidates should be fluently English-speaking, graduating in late 2026, and have a preference for a background in Tech or Computer Science. This role involves managing CRM operations and data analysis and supports a diverse team environment. The position includes mentorship and learning opportunities in a professional setting, making it an excellent launchpad for a career in pharmacy.

Benefits

Buddy and mentor support

Learning opportunities

Qualifications

• Graduating in Q3 2026 or later.
• Experience with business process improvements in the pharmaceutical sector.
• Familiarity with sales force effectiveness techniques.

Responsibilities

• Be a part of Sales Force Effectiveness and CRM team.
• Manage CRM operations and troubleshoot issues.
• Support in data analysis and provide input.

Skills

Fluency in English

Ability to work 30-40 hours per week

Proficiency in working with database

Good command of Excel

Good communicator

Team player

Time management

Education

Education in Tech and Computer Science

Job description

Overview

SFE (Sales Force Effectiveness) and CRM Intern

Jan 2026 – Jul 2026 (Dubai)

Our company will kick start your career journey within the Pharmaceutical industry. We will empower you to Invent for Life. You will be part of a diverse and inclusive multi-skilled team of highly motivated individuals. We keep the patient at the very heart of all that we do and strive to find solutions and treatments for some of the worlds most challenging healthcare needs.

Responsibilities

• Be a part of Sales Force Effectiveness and CRM team
• Managing CRM Operations
• Trouble shoot Issues with CRM
• Event Management Database management and Analytics
• Handling CRM processes like cycle planning and addressing CRM issues through tickets sent to the team
• Support in data analysis and provide input

Your profile

• Fluency in English
• Ability to work 30-40 hours per week
• Graduating in Q3 2026 or later
• Education in Tech and Computer Science is preferable
• Proficiency in working with database
• Good command of excel, good communicator, team player, task oriented with good time management

What we offer

• Buddy and mentor support during your journey
• Learning opportunities.

Required Skills

Business Process Improvements, Clinical Research, Cloud Data Catalog, Consultation, Customer Experience Management, Customer Relationship Management (CRM) Design, Data Analysis, Database Management, Data Science, Data Security, Data Visualization, Data Wrangling, Detail-Oriented, Documentations, Event Planning, Information Systems Management, Key Performance Indicators (KPI), Project Management, Python (Programming Language), Sales Force Effectiveness, Software Proficiency, Vendor Relationship Management

Preferred Skills

Current Employees apply HERE
Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status

Intern/Co-op (Fixed Term)

Relocation

VISA Sponsorship

Travel Requirements

Flexible Work Arrangements

Not Applicable

Shift

Valid Driving License

Hazardous Material(s)

Job Posting End Date

10/30/2025

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Required Experience

Intern