Service Sales Specialist

ABB; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global technology leader in Dubai is seeking a sales professional with strong expertise in Electrical Network Infrastructure to drive service sales processes. The role involves generating sales opportunities and building customer relationships while promoting ABB's service portfolio. Candidates should have a degree in electrical engineering and at least 7 years of relevant experience. Benefits include ongoing professional development and a collaborative environment.

Benefits

Continuous learning

Support tailored to goals

Valued employee benefits

Qualifications

• 7 years of experience in Electrical Network Infrastructure.
• Customer service experience as a focal point for executives & clients.
• Expertise or qualification in Digital & Safety solutions.
• Ability to work in a team and accept different cultures.
• Fluent in English with current driving license valid in UAE.

Responsibilities

• Drive service sales processes and secure profitable sales.
• Focus on Installed Base penetration and service product portfolio.
• Build long-term customer relationships and respond to customer needs.
• Promote upgrades and value-add solutions.

Skills

Electrical Network Infrastructure

MV & LV switchgears

Protection relays

Customer service experience

Digital & Safety solutions

Teamwork

Education

Degree in electrical engineering

Job description

Overview

At ABB we help industries outrun - leaner and cleaner. Here progress is an expectation - for you your team and the world. As a global market leader we’ll give you what you need to make it happen. It won’t always be easy growing takes grit. But at ABB you’ll never run alone. Run what runs the world.

This Position reports to: Service Marketing & Sales Manager

Your role and responsibilities

In this role you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: onsite

This role is contributing to the Electrification Service in UAE Cluster. Main stakeholders are External Customers Marketing Application Sales Operation teams.

You will be mainly accountable for:

• Penetrating into IB promoting various upgrades retrofits and value-add solutions to the benefit of the customers and ABB.
• Understanding the channel strategy and the establishment of related prices and preparing sales plans reviewing them and proposing recovery plan(s) when needed.
• Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
• Acting as a marketer/salesperson of ABBs service products and solutions during marketing activities (campaigns trade fairs exhibitions conferences customer meetings).

Qualifications for the role

• 7 years of experience in Electrical Network Infrastructure, MV & LV switchgears and protection relays
• Customer service experience ability to be a focal point for executives & clients
• Possess an enhanced knowledge of / You are qualified in / Highly adept in Digital & Safety solutions
• You are passionate about / you are captivated by / you are innovative around Team work blend with and accept different cultures
• Degree in electrical engineering
• You are at ease communicating in English Language
• You hold current driving license valid in UAE

What’s in it for you

We empower you to take initiative, challenge ideas and lead with confidence. You’ll grow through meaningful work, continuous learning and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

At ABB you’ll find benefits that reflect how much we value your time, talent and future.

Guide the future. This is where innovation accelerates, industries are reimagined and your impact powers the world ahead. Run What Runs the World.

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#ABBCareers

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We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Required Experience:

IC