Senior Villa & Butler Services Lead

Jumeirah Group - Other locations; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality leader in the UAE is seeking a Butlers Manager for Jumeirah Saadiyat Island. The successful candidate will oversee daily operations of Guest & Butler Services, lead a dedicated team to maximize guest satisfaction, and ensure a high level of service excellence. Ideal candidates will have 2-3 years of experience in luxury hospitality or guest relations and possess strong leadership and problem-solving skills. A competitive, tax-free salary package is offered along with comprehensive benefits.

Benefits

Supportive work environment

Learning & Development programs

Colleague discounts on food and stays

Comprehensive healthcare

Paid annual leave

Performance-based incentives

Competitive tax-free salary

Qualifications

• 2–3 years of experience in luxury hospitality, butler services, or guest relations.
• Strong operational skills with understanding of health & safety standards.
• Highly organized professional with excellent communication abilities.

Responsibilities

• Oversee daily operations of Guest & Butler Services.
• Lead and develop the team to maximize guest satisfaction.
• Handle escalations and ensure a memorable experience for guests.

Skills

Leadership

Guest relations

Service excellence

Problem-solving

Job description

A luxury hospitality leader in the UAE is seeking a Butlers Manager for Jumeirah Saadiyat Island. The successful candidate will oversee daily operations of Guest & Butler Services, lead a dedicated team to maximize guest satisfaction, and ensure a high level of service excellence. Ideal candidates will have 2-3 years of experience in luxury hospitality or guest relations and possess strong leadership and problem-solving skills. A competitive, tax-free salary package is offered along with comprehensive benefits.