Senior Technical Support Engineer L3

Intertec Softwares; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A reputable software solutions provider in Dubai seeks a Senior Technical Support Engineer with extensive experience in network operations. The role involves designing and supporting network infrastructure for datacenters and campuses, as well as handling technical escalations. Candidates must have a minimum of 8 years of relevant experience and proficiency in a variety of networking technologies, including CISCO ACI, routing, and wireless solutions. Opportunities for professional development and a dynamic work environment are provided.

Qualifications

• Minimum 8 years experience in IT network operations design and implementation support.
• Develop and maintain HLD and LLD documents.
• Hands on experience in datacenter networking technologies.

Responsibilities

• Design, implement and support network infrastructure for datacenter and campus networks.
• Maintain network infrastructure and handle technical escalations.

Skills

Network infrastructure design

Technical escalation handling

Extreme fabric

Huawei Switching

F5 LTM

Aruba ClearPass NAC

CISCO ACI

Nexus switches

Routing and Switching

VPN technologies

OSPF

Wireless networking (Aruba & Cisco)

Job description

Job Titles : Senior Technical Support Engineer - Network Specialist L3

Experience : 8

Responsibilities

• To design implement and support network infrastructure for datacenter and Campus networks.
• Responsible for maintaining network infrastructure and handling technical escalations.

Good to have

• Excellent Knowledge and hands on Experience on Extreme fabric
• Excellent Knowledge and hands on Experience on Huawei Switching and Wireless.
• Hands on Experience on F5 LTM
• Experience on Aruba ClearPass NAC

Mandatory

• Minimum 8 years experience in IT network operations Design and implementation support.
• Develop and maintain HLD and LLD documents.
• Excellent Knowledge and hands on Experience in Datacenter Networking technologies CISCO ACI and Nexus switches
• Excellent Knowledge and Hands on Experience on Routing and Switching.
• Advanced Knowledge of VPN technologies.
• Advanced Knowledge of Experience on Routing Protocols like OSPF
• Hands on Experience on Wireless networks (Aruba & Cisco )

Required Experience

Senior IC