Senior Technical Engineer - Microsoft

Intertec Softwares Pvt Ltd; Dubai; On-site; AED 70,000 - 90,000; Full time

Job summary

A leading company in Dubai is seeking a Technical Engineer to implement and manage Microsoft technologies, including Active Directory and Office 365. The ideal candidate will have hands-on experience in these technologies, strong communication skills, and the ability to multitask. This role involves troubleshooting, managing migrations, and serving as a technical expert for critical customer incidents.

Qualifications

• Hands-on experience with Microsoft Technologies in the last 1-2 years.
• Experience managing Exchange On-Prem and Office 365 migration projects.

Responsibilities

• Implementing and troubleshooting Microsoft Technologies.
• Managing Office 365 components and migrations.
• Serving as a Technical SME for listed technologies.

Skills

Communication

Analytical Skills

Multitasking

Customer Handling

Learning New Technologies

Education

Microsoft 365 Certified Administrator Expert

MCSE/MCP

Tools

Active Directory

Exchange

Office 365

Hyper-V

SCCM

Intune

Job description

Responsibilities (Includes Tasks and Authorities):

• Implementing Microsoft Technologies such as Active Directory, Exchange On-Prem, Office 365, and Hyper-V Windows (DNS / RADIUS, DHCP).
• Hands-on experience is essential; recent use of technologies within the last one to two years.
• Deploying and troubleshooting Active Directory and Group Policy.
• Managing Exchange On-Prem and Office 365 migration projects.
• Managing Office 365 components: Exchange Online, MS Teams, OneDrive, O365 Security, and Tenant-to-Tenant Migration.
• Configuring and managing ADFS environment.
• Setting up and managing Azure AD Connect server.
• Managing Entra ID and conditional access policies, as well as Windows Hello for Business.
• Configuring and troubleshooting Terminal Servers (RDS), Windows Clustering.
• Extensive experience with SCCM 2012 / versions 1802, 1806, 1810, 1902, and Intune Endpoint Configuration Manager.
• Experience with AAD / Intune Centralized Application Management deployment and support.
• Upgrading Windows servers from legacy to the latest versions.
• Deploying and testing Windows SCCM patches and security baselines.
• Developing project documentation, updating internal documentation, and managing configuration items.
• Proactively resolving support requests escalated from the service delivery team.
• Willingness to work on a flexible schedule based on business needs.
• Serving as a Technical SME for the listed technologies.
• Handling critical customer incidents and breakdowns, troubleshooting within agreed service levels.
• Executing health check services and closing them along with the team for AMC customers.

Certifications:

• Microsoft 365 Certified Administrator Expert
• MCSE/MCP

Technical Skills / Competencies:

• Strong working knowledge of Office 365, Exchange 2013/2016/2019, Windows Server infrastructure, Enterprise Vault Email Archival, File Server, and Hyper-V.
• Office 365 Level 3 expertise.

Soft Skills:

1. Strong written and verbal communication and analytical skills.
2. Ability to multitask, prioritize multiple objectives, initiatives, and requests.
3. High perseverance.
4. Excellent customer handling skills.
5. Openness to learning new technologies.

Position: Technical Engineer • Location: Dubai, United Arab Emirates