Senior Route Optimization & Affinity SME

Amazon; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A global e-commerce leader is hiring an ACES Program Manager in Dubai. This role focuses on optimizing delivery operations and ensuring a seamless experience for Delivery Associates and Service Providers. Candidates should have 3 years’ experience in program management, excellent data skills, and the ability to manage stakeholders across levels. A Bachelor's degree and advanced Excel knowledge are required. Join the inclusive culture that empowers all team members to succeed.

Qualifications

• 3 years of program or project management experience.
• 3 years of working cross-functionally with tech and non-tech teams.
• 3 years of defining and implementing process improvement initiatives using data and metrics.

Responsibilities

• Drive affinity up across DSPs and DAs.
• Focus on providing the best assignment experience to Delivery Associates (DAs) and Delivery Service Providers (DSPs).
• Ensure that routing is generating sustainable workload for the transporters.

Skills

Program management experience

Cross-functional collaboration

Data-driven process improvement

Advanced Excel

Stakeholder management

Education

Bachelor’s degree

Tools

SQL

Job description

A global e-commerce leader is hiring an ACES Program Manager in Dubai. This role focuses on optimizing delivery operations and ensuring a seamless experience for Delivery Associates and Service Providers. Candidates should have 3 years’ experience in program management, excellent data skills, and the ability to manage stakeholders across levels. A Bachelor's degree and advanced Excel knowledge are required. Join the inclusive culture that empowers all team members to succeed.