Senior Quantitative User Experience Researcher

Agoda; Dubai; On-site; AED 250,000 - 350,000; Full time

Job summary

A leading online travel platform in Dubai is seeking a senior research professional with substantial expertise in quantitative research methods and user-centered design. The ideal candidate will have over 10 years of experience, a master's degree or PhD, and the ability to collaborate in a dynamic, data-driven environment. This role requires strong critical thinking and storytelling skills to convey insights effectively across various stakeholders. Join a diverse team dedicated to enhancing travel experiences worldwide.

Qualifications

• 10+ years of relevant experience in consumer-facing business domains.
• Experience with both quantitative and qualitative research methods.
• Ability to negotiate and work with external research vendors.

Skills

Quantitative research expertise

Qualitative research methods

Critical thinking

Storytelling and communication skills

Collaboration in a dynamic environment

Education

Masters Degree or PhD or equivalent

Job description

Job Details

Qualifications

• Masters Degree or PhD or equivalent experience in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or any related field
• 10+ years of relevant experience in consumer-facing business domains.
• Expert in Quantitative research. (Log analysis, internal metrics triangulation, survey design, response effects, sampling, crosstabs, and statistical concepts, etc.)
• But, also has experience with Qualitative and user-centered design methods (individual and group interviews, diary studies, direct observation, think-aloud usability testing, etc.)
• Comfortable with planning, scoping, conducting, analyzing and communicating research.
• Experience in evaluating, negotiating, and working with external research vendors.
• Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data.
• Ability to demonstrate critical thinking beyond business requests
• Is a great storyteller and communicator, able to speak fluently to business people, product teams, designers, engineers, and other stakeholders. (in English)
• Enjoys collaborative work in a dynamic, data-driven, and creative environment.

Company Description

Agoda is an online travel platform that brings high-value and rewarding travel experiences to people all over the world through the Agoda app and Agoda website. Our mission is to empower everyone to be a traveler by offering affordable deals on hotels, flights, activities, and more, with an Agoda booking experience that is hassle-free from start to finish.
Since the Agoda company was founded in 2005, weve made searching and booking travel as easy and stress-free as it should be. Agoda is now considered one of Asias leading travel-tech companies with millions of registered customers supported by a truly diverse team of more than 6,600 people in 31 markets and Agoda customer service available 24/7.