Senior Performance Marketing Executive

Kitopi; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading food tech company in Dubai is seeking a Food Aggregator Manager to drive revenue growth through strategic partnerships and marketing campaigns. The ideal candidate will have experience in food aggregator management, strong analytical skills, and proficiency in Arabic. This role demands excellent communication to build relationships and collaborate across teams to enhance brand performance. Join us for learning opportunities and a supportive work culture with flexible hours and health benefits.

Benefits

Flexible working hours

Private health insurance

Discounts on Kitopi brands

Access to wellness programs

Team events and activities

Qualifications

• Experienced in managing partnerships and driving platform performance.
• Ability to interpret data to inform strategic decisions.
• Background in partnerships or revenue management is preferred.

Responsibilities

• Drive revenue growth and enhance partnerships across platforms.
• Lead marketing campaigns and optimize performance.
• Collaborate with various teams to meet revenue targets.
• Build and maintain relationships with key partners.

Skills

Food aggregator management

Arabic proficiency (spoken and written)

Analysis and data interpretation

Strong communication skills

Digital marketing strategies

Job description

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) – an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.

What You'll Do

• Drive revenue growth and increase value across aggregator platforms by deepening partnerships and leveraging our international brand portfolio.
• Lead monthly and quarterly marketing campaigns, ensuring efficient budget allocation and optimal performance across platforms.
• Scale and streamline delivery processes, including launch plans, sales initiatives, marketing activities, and expansion/selection reviews to maximize success.
• Lead end-to-end campaign activations on key platforms, from initial planning to execution.
• Regularly analyze campaign performance, providing insights on financial viability and impact on brand growth.
• Leverage data-driven insights to refine future campaigns and align them with business objectives.
• Build and maintain relationships with key platform partners to unlock growth opportunities.
• Stay informed about platform trends, offerings, and new marketing tools to keep our brand at the forefront of the industry.
• Collaborate with Operations, Branding, Finance, and Analytics teams to enhance restaurant performance and meet revenue targets across online platforms.
• Work with senior leadership in Branding and Operations to develop strategies that retain and grow brand presence in the market.
• Establish standard work methods and frameworks to manage key brands effectively, expanding volume and profitability.
• Maintain consistency across multiple online menus and ensure strong performance management.
• Meet and exceed monthly financial and qualitative targets, fostering long-term relationships with aggregator partners.
• Actively engage with prospects and partners via email, phone, and in-person meetings to strengthen engagement and build lasting partnerships.

What we're looking for

• Experience with food aggregator management, including managing partnerships, understanding platform dynamics, and driving performance
• Proficiency in Arabic (spoken and written)
• Proven background in partnerships, revenue management, or a related field
• Strong analytical skills with the ability to interpret data to inform and drive strategic decisions
• Excellent communication skills with a demonstrated ability to build and maintain strong relationships
• Familiarity with aggregator platforms and digital marketing strategies is a plus

Benefits

Extensive learning opportunities with hard and soft skill training to help you improve and challenge yourself. Be involved in customized workshops run by the Kitopi Academy. Have the chance to work in an international, diverse, and inclusive environment. Become part of one of the most caring communities out there. Free and unlimited access to a nutritionist. No Dress Code! (T&C applies). The famous team activities and social events bursting with fun. Inclusive private health insurance. Up to 50% discount on Kitopi brands. Annual leave as per the company policy. Flexible working hours to support work-life balance. Additionally, we offer: Wellness spaces designed for mothers inclusive for all. Monthly well-being programs to nurture your mental and physical health. Informative and empowering webinars to support your growth. Social Thursdays and Fridays across markets to gather and connect with colleagues.

Recruitment Process and Timeline

First, you apply, and our talent attraction team will review your profile. If your profile matches our requirements, you will receive a link to schedule a meeting with a recruiter at your convenience. This meeting is an opportunity for you to share more about yourself and for us to get to know you better. If you are shortlisted, you will meet with our hiring managers. Depending on the role and its requirements, you may need to attend 2-3 interview rounds. These rounds could include a case study, role-play, trial assignment, or live coding session, which will be communicated to you in the initial conversation. Upon successful completion of the interview rounds, your recruiter will contact you to discuss the offer. We aim to complete this process within 2-3 weeks.