Senior Payments Manager

Hireroo; Dubai; Hybrid; AED 293,000 - 441,000; Full time

Job summary

A global trading fintech company is seeking a Senior Payments Manager to oversee payments operations in a dynamic Forex and CFD environment. The role requires over 5 years in payment operations and strong expertise in global payment flows, with an emphasis on optimizing processes and maintaining compliance. Candidates should have excellent analytical skills and experience in managing complex payment systems. The position offers a hybrid work model with comprehensive benefits.

Benefits

Base salary and visa sponsorship

Healthcare insurance

Flight tickets back home after one year

Qualifications

• 5+ years in payment operations within fintech, online trading, or high-volume e-commerce.
• Experience with global payment flows.
• Strong familiarity with payment orchestration models.

Responsibilities

• Lead the end-to-end payments function for a global company.
• Manage PSP and banking relationships.
• Optimize operational performance through automation.

Skills

Payment operations experience

Global payment flows handling

Payment orchestration knowledge

Negotiation skills

Cross-functional collaboration

Tools

Power BI

Tableau

Excel

Payment gateways

Job description

Job Description

A long-established and trusted global brokerage firm is seeking a strategic and hands‑on Senior Payments Manager to oversee the next phase of their operations with a focus on prop trading within a dynamic Forex and CFD environment. With over 30 years of industry presence, this firm has built a solid reputation for transparency, innovation, and client success, offering a broad range of CFD products including forex, commodities, indices, and more.

Location: Hybrid - Dubai, UAE

Responsibilities:

We are seeking a highly skilled and detail‑oriented Senior Payments Manager to lead the end‑to‑end payments function for a fast‑growing global trading fintech company. This role oversees the full payments lifecycle — including pay‑ins, pay‑outs, refunds, settlements, and chargebacks — while ensuring accuracy, efficiency, and compliance across multi‑currency and multi‑provider environments.

The successful candidate will bring strong knowledge of international payment networks, reconciliation workflows, and regulatory frameworks. You will manage PSP and banking relationships, optimize operational performance through automation and smart routing, and deliver actionable reporting to support financial control and growth. This is a key operational role driving secure, scalable, and best‑in‑class payment capabilities.

Requirements:

• 5+ years in payment operations within fintech, online trading, or high‑volume e‑commerce
• Experience handling global payment flows across multiple providers and currencies
• Strong familiarity with payment orchestration models and PSP aggregation
• Proven track record optimizing routing, negotiation of commercials, and reducing transaction costs
• Demonstrated ability to maintain effective partner and vendor relationships
• Experience working cross‑functionally with Finance, Product, Compliance, and Tech teams

Key competencies:

• Analytical & Data‑Driven: able to identify issues and performance trends through metrics
• Precision & Accountability: maintains accuracy in fast‑paced financial environments
• Solutions‑Focused: anticipates challenges and drives continuous improvement
• Resilient: remains focused under pressure and high transaction volumes
• Collaborative Communicator: clear coordination with internal and external stakeholders
• Ethical & Compliant Mindset: ensures safeguard of funds and regulatory adherence
• Commercial Awareness: balances cost control with operational efficiency

Technical skills:

• Expertise in global PSPs, payment gateways, orchestration systems, and multi‑currency flows (cards, APMs, bank transfer & crypto)
• Strong knowledge of reconciliation processes across PSPs, payment systems, and CRMs
• Advanced Excel skills for payment reporting, validations, and reconciliation logic
• Understanding of AML/CTF, PCI‑DSS, PSD2, and data protection requirements
• Familiarity with BI/reporting tools (Power BI, Tableau, Looker, etc.)

What’s in it for you?

Our client offers an exciting, challenging role in a collaborative, dynamic environment. The right person will find many career growth opportunities in their company, whether you want to advance your technical skills or aspire to leadership in the future.

Benefits:

• Base salary visa sponsorship, healthcare insurance.
• Hybrid model after probation.
• Flight tickets back to home country after one year of employment.