Senior Operations Architect - E-commerce (UAE)

Guildhall; Dubai; On-site; AED 200,000 - 300,000; Full time

Job summary

A leading e-commerce firm in Dubai seeks a highly experienced Senior Operations Manager to oversee operational strategy and performance as they expand into the UAE market. The ideal candidate has over 7 years in senior operations roles within e-commerce, strong knowledge of UAE’s digital commerce landscape, and is fluent in both English and Arabic. You will lead operational excellence and drive scalable growth while ensuring a seamless customer experience during strategic initiatives.

Qualifications

• 7+ years of experience in senior operations roles within e-commerce.
• Strong command of UAE's digital commerce landscape.
• Must be fluent in English and Arabic.

Responsibilities

• Provide strategic leadership across all operational domains.
• Architect and implement operational frameworks for growth.
• Lead and develop high-performing teams across multiple functions.
• Oversee operational P&L elements and budget planning.
• Establish, track, and refine key performance metrics.
• Partner with executive leadership on strategic initiatives.
• Strengthen supply chain capabilities and optimize inventory flow.
• Identify operational risks and implement mitigation strategies.
• Champion the adoption of new technologies for operational performance.
• Ensure compliance with UAE regulations and industry standards.

Skills

Leadership

Operational Strategy

Stakeholder Management

E-commerce Knowledge

Job description

A leading e-commerce firm in Dubai seeks a highly experienced Senior Operations Manager to oversee operational strategy and performance as they expand into the UAE market. The ideal candidate has over 7 years in senior operations roles within e-commerce, strong knowledge of UAE’s digital commerce landscape, and is fluent in both English and Arabic. You will lead operational excellence and drive scalable growth while ensuring a seamless customer experience during strategic initiatives.