Senior Manager - Partnerships (StableCoin)

DP World; Dubai; On-site; AED 440,000 - 551,000; Full time

Job summary

A global trade and logistics company is seeking a Senior Manager - Partnerships to drive expansion in their stablecoin-enabled payment solutions. This role involves managing strategic partnerships with financial service providers to enhance cross-border payments. The ideal candidate will have 8-10 years in relevant fields, exceptional communication skills, and experience in managing onboarding and compliance. This position will be based in Dubai and offers a chance to be at the forefront of innovations in global trade settlements.

Qualifications

• 8-10+ years of experience in cross-border payments or blockchain-related roles.
• Proven ability to manage partnership onboarding and platform migrations.
• Clear understanding of digital payments value chain.

Responsibilities

• Identify and structure high-impact partnerships with financial service providers.
• Lead end-to-end partner lifecycle, ensuring alignment with organizational goals.
• Develop standardised playbooks for partner integration.

Skills

Exceptional verbal and written communication

Strategic relationship management

Pipeline management

Presentation skills

Ability to thrive in ambiguity

Education

Bachelor’s degree in business, finance, or technology

MBA/Master’s degree

Job description

About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

Job Description

Job Purpose

DP World is hiring a Senior Manager - Partnerships for its stablecoin-enabled payments solution, developed in collaboration with licensed third-party financial and technology partners to enable accessible, instant, and transparent cross-border payments.

The solution forms part of DP World’s broader vision to modernise global trade settlements by leveraging blockchain technology to reduce transaction costs, improve transparency, and enhance financial inclusion across emerging markets.

As a Senior Manager - Partnerships , you will be responsible for identifying and structuring high-impact partnerships with financial service providers, including stablecoin issuers, liquidity providers, exchanges, banks, and fintechs, to drive the expansion and success of cross-border payment solutions. You will lead the end-to-end partner lifecycle, from strategy creation and onboarding to integration and ongoing relationship management, ensuring alignment with organisational goals and compliance requirements.

This role will require you to collaborate with internal cross-functional teams, including Risk, Compliance, Client Coverage and Product and Strategy, to develop and execute a comprehensive partner strategy. You will oversee system integrations with the Technology team, ensuring smooth onboarding of financial service providers, while also assisting Client Coverage and Operations teams in migrating clients to new functionalities introduced through partner integrations.

By developing standardised playbooks for partner integration, monitoring the evolving payments landscape, and proactively advising management on collaboration opportunities, you will ensure the organisation remains at the forefront of innovation. Additionally, you will track integration progress, provide regular updates to management, and ensure timely resolution of partner queries to maintain strong relationships and satisfaction. Through strategic partnerships, operational excellence, and proactive collaboration, you will play a critical role in enhancing the platform’s capabilities, driving business growth, and delivering value to stakeholders across markets.

Key Accountabilities

Identify and structure high-impact partnership agreements with financial service providers, including stablecoin issuers, liquidity providers, exchanges, banks, and other fintechs across corridors within which the solution is being introduced

Lead and oversee the partner capability assessment across various dimensions (e.g., legal, technology, financial), in collaboration with other verticals

Gather inputs from and coordinate with internal cross-functional stakeholders (including Risk, Compliance, Operations, Client Coverage, Product and Strategy) on creation and execution of partner strategy

Oversee system integrations with the Technology team for smooth onboarding of new financial service providers

Assist the Client Coverage and Operations teams to migrate clients to new stablecoin and cross-border functionalities owing to new partner integrations and/or changes in existing capabilities (if any)

Develop and maintain standardised playbooks for partner integration, ensuring best practices in testing, security, and documentation

Act as primary point of contact for partner or vendor queries, ensuring timely issue resolution of queries/issues if any and continuous satisfaction

Monitoring of the changing payments landscape and proactive advice to the management on collaboration opportunities that could be better suited for DP World

Track integration progress and report the same in the form of a weekly update to the management

Ensure regular cadences with partners during the onboarding and solution integration process to review open issues and blockers

Assist the Risk and Compliance department basis their requirements pertaining to adherence to compliance, risk guidelines, etc. during the partner onboarding process and ensure adherence of partners to the risk and compliance guidelines during onboarding

Example KPIs for the roles can include:

High-Impact Partnerships Closed (Number of strategic partnerships signed across corridors within a defined period)

Partner Onboarding Time (Average time taken to move a partner from initial agreement to being fully onboarded and operational on the platform)

Partner Query Resolution (Average time taken to respond to and resolve partner queries or issues, measured against agreed SLAs)

Partnership Opportunity Identification (Number and quality of new partnership opportunities identified and presented for evaluation within a given period)

Tracking integration Progress with the Tech. team( Percentage of progress for partner technical and operational integrations basis milestones)

Vendor Compliance Adherence (Periodic checks on partners/vendors adhering to compliance, regulatory, and contractual requirements)

Partner Engagement Frequency (Regular cadences with partners through check-ins, business reviews, or joint initiatives to maintain strong relationships)

Act as an ambassador for DP World when working; promoting and demonstrating positive behaviours in harmony with DP World’s Founder’s Principles, values and culture; understanding and following DP World’s Code of Conduct and Ethics policies

Perform other related duties as assigned

Qualifications, Experience and Skills

Bachelor’s degree minimum (business, finance, technology preferred); advanced degree (MBA/Master’s) advantageous with prior experience of 8-10+ years in cross border payments, digital solutions, blockchain, or related roles supply chain related roles

Proven ability to manage partnership onboarding, platform migrations, and technical/business milestones

Exceptional verbal, written, social and interpersonal skills, as well as expertise in building long-term strategic relationships

Clear understanding of the digital payments value chain and key capabilities required by players across the value chain to enable blockchain enabled payments

Excellent presentation skills and decision-making capabilities since potential partners will have to be benchmarked across key parameters such as cost, features, tech. & product capabilities, etc. and presented to the management

Excellent pipeline management and ability to prioritise across an expansive set of initiatives to maximise business growth

Thrives in ambiguity but is also capable of operating in a structured environment with clear risk management and compliance controls

Ability to thrive in a multi-tasking environment and can adjust priorities on-the-fly while still having the ability to focus on details

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.

By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.