Senior Events Manager

Shangri-La Hotels & Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel chain in Dubai is seeking a skilled Senior Events Manager to lead its Events Team. The role involves planning and executing successful catering events while maintaining strong relationships with corporate clients. You will analyze market trends, develop sales strategies, and ensure exceptional event standards. Ideal candidates will have a minimum of 2 years' experience in luxury hospitality and a degree in Hospitality Management. Strong communication skills and a proactive approach are essential.

Qualifications

• Minimum of 2 years of experience in a similar role, preferably in luxury hospitality.
• Demonstrated ability to achieve revenue targets.
• Familiarity with events operations and sales techniques.

Responsibilities

• Plan and execute proactive selling in catering segments.
• Secure relationships with corporate clients and businesses.
• Analyze market trends and adjust sales strategies.

Skills

Sales Strategies

Client Relationship Management

Market Analysis

Event Coordination

Communication Skills

Education

Degree in Hospitality Management

High School Diploma

Job description

Find Your Shangri-La in Shangri-La. Shangri-La Dubai is a luxurious urban sanctuary where modern energy meets timeless hospitality. With panoramic views of the Burj Khalifa and Dubai's glittering skyline, every visit becomes an unforgettable experience.

About the Role

As Senior Events Manager, you will lead the Events Team to deliver successful catering events and group functions. You will collaborate with the Director of Sales to drive business opportunities and maintain strong client relationships. You will ensure smooth coordination across departments and uphold exceptional event standards.

Key Responsibilities

• Plans and execute proactive selling on catering segments, and report on new ideas and potential areas/accounts for business development.
• Able to manage and plan proactive and reactive sales strategies, customer sales visits, presentations and other proactive campaigns.
• Secure and nurture relationships with corporate clients, local businesses, and high-profile guests to drive bookings and revenue.
• Analyze market trends and review competition ensuring implementation of proactive sales strategies to meet the market changes.
• Meet with major events' organizer during the pre-and-post events to understand market trends, needs, and their expectations. Set appropriate expectations and ensure smooth operations.
• Monitor prospective and tentative events movements to assist in accurate forecasting of revenue.
• Able to analyze past leads and translate into future strategies and sales activities for the benefit of the hotel.

About You

• A minimum of 2 years of proven experience in a similar role, preferably within the luxury hospitality sector.
• A degree in Hospitality Management. A high school diploma and relevant experience are a must.
• Demonstrated ability to drive sales, achieve revenue targets and has sound understanding of the local market and competitor landscape.
• Familiarity with Events operations, sales strategies, and techniques.
• Strong network with corporates, MICE, DMCs and other agencies in United Arab Emirates.
• Excellent interpersonal and relationship management skills. People-oriented, outgoing, and self-motivated with a proactive approach.
• Strong communication skills, both written and verbal, with fluency in English.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.