Senior Enterprise Presales Architect (ERP/ITSM)

IFS; Dubai; On-site; AED 120,000 - 160,000; Full time

Job summary

A leading global software firm based in Dubai is seeking a Senior Presales Consultant to collaborate with teams and help customers understand how their solutions deliver positive outcomes. The ideal candidate should have over 5 years of presales experience, strong knowledge of ERP or IT service management, and excellent interpersonal skills. Fluency in Arabic is preferred. This role involves engaging with stakeholders, conducting presentations, and ensuring customer satisfaction through effective solution design and implementation.

Benefits

Flexible working environment

Opportunity for travel

Qualifications

• 5+ years of experience in presales consulting with software products.
• Strong understanding of ERP or IT Service Management.
• Fluency in Arabic preferred.

Responsibilities

• Collaborate with account teams to qualify and scope requirements.
• Act as a trusted advisor to C-level executives and technical teams.
• Lead presentations and demonstrations for potential customers.

Skills

Interpersonal skills

Problem-solving

Creative thinking

Communication skills

Technical acumen

Education

Bachelor's Degree in business, science, engineering, technology or related discipline

Tools

ERP systems

ServiceNow

SAP

Oracle

Microsoft

Job description

A leading global software firm based in Dubai is seeking a Senior Presales Consultant to collaborate with teams and help customers understand how their solutions deliver positive outcomes. The ideal candidate should have over 5 years of presales experience, strong knowledge of ERP or IT service management, and excellent interpersonal skills. Fluency in Arabic is preferred. This role involves engaging with stakeholders, conducting presentations, and ensuring customer satisfaction through effective solution design and implementation.