Senior Butler Team Leader – Guest Experience

AccorHotel; Dubai; On-site; AED 183,000 - 239,000; Full time

Job summary

A luxury hotel chain in Dubai seeks an Assistant Head Butler to support the Head Butler in managing Butler Services. The role requires effective team leadership and a focus on guest satisfaction, aiming to meet the highest standards of luxury service. Responsibilities include supervising Butler operations, ensuring seamless guest experiences, and maintaining the highest standards of personalized service. Candidates should have a relevant Bachelor's degree and at least three years of experience in similar roles, with strong leadership skills and the flexibility to adapt to varied shifts.

Qualifications

• Minimum two to three years of experience as a Butler, with at least 2 years at a supervisory level.
• Flexibility to work varied shifts including evenings, weekends, and holidays.
• High attention to detail with a warm, discreet, and refined service approach.

Responsibilities

• Support the Head Butler in overseeing Butler Services department.
• Ensure the flawless execution of the Raffles Butler Service.
• Supervise daily operations and allocate butlers according to guest requirements.

Skills

Leadership skills

Organizational skills

Interpersonal skills

Attention to detail

Fluent in English

Education

Bachelor Degree from School for Tourism & Hotel Management

Job description

A luxury hotel chain in Dubai seeks an Assistant Head Butler to support the Head Butler in managing Butler Services. The role requires effective team leadership and a focus on guest satisfaction, aiming to meet the highest standards of luxury service. Responsibilities include supervising Butler operations, ensuring seamless guest experiences, and maintaining the highest standards of personalized service. Candidates should have a relevant Bachelor's degree and at least three years of experience in similar roles, with strong leadership skills and the flexibility to adapt to varied shifts.