Security Officer

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in Dubai is seeking a dedicated Security Officer to provide professional guest service and ensure safety and security on the premises. Candidates should have previous experience in a similar role, strong communication skills, and current First Aid certification. This is a full-time position requiring commitment to rotating shifts.

Qualifications

• Previous security or safety experience in a luxury hotel environment is preferred.
• Strong written and verbal communication skills are required.
• Proven ability to collaborate effectively within a diverse team.

Responsibilities

• Provide consistent and professional guest service.
• Regularly patrol all areas to ensure safety and security.
• Monitor CCTV cameras and respond to alerts.

Skills

Strong communication skills

Interpersonal skills

Conflict resolution

Education

Current First Aid and CPR certification

Completion of fire safety training

Job description

• Provide consistent professional and proactive guest service while collaborating with colleagues.
• Regularly patrol all areas and buildings to ensure safety and security.
• Address and manage the presence of trespassers or unauthorized individuals on the property.
• Carry out security and baggage checks as necessary.
• Monitor CCTV cameras and take appropriate actions to ensure the safety of guests and colleagues.
• Observe and report any vehicle violations on the property including parking issues speeding and dangerous driving.
• Respond promptly to activated fire prevention systems investigate causes and report findings.
• Address guest and staff concerns offering first aid and casualty care in a timely compassionate and helpful manner.
• Build and maintain strong effective working relationships with all departments.
• Record daily shift activities and provide relevant information to hotel departments for follow-up.
• Ensure compliance with all corporate hotel and departmental policies and procedures.
• Participate in hotel committees as needed.
• Perform any other duties tasks or assignments as required within the department.

Qualifications :

• Previous security or safety experience in a similar role within a luxury hotel environment is preferred.
• Current First Aid and CPR certification is required; Advanced First Aid certification is preferred.
• Completion of fire safety or firefighter training is an asset.
• Strong written and verbal communication skills along with excellent interpersonal and conflict resolution abilities are required.
• Proven ability to collaborate effectively within a diverse multi-cultural team environment.
• Demonstrated capacity to focus on guest needs while maintaining a calm and courteous demeanor at all times.
• Strong work ethic responsibility reliability and the ability to work rotating shifts (both day and night) split shifts extended hours including evenings weekends and public holidays are essential.

Remote Work :

No

Employment Type :

Full-time