Sales Team Lead

Axiom Telecom; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A telecom solutions provider in Dubai seeks a skilled Sales Manager to oversee end-to-end fixed business sales processes at the executive level. In this role, you will develop sales plans, manage relationships with real estate management, and coordinate with internal teams for service activation. Strong proficiency in Excel and experience with MIS reports are essential. The ideal candidate will be proactive in maintaining communication with management and ensuring smooth operations in sales processes.

Responsibilities

• Manage end-to-end fixed business sales processes at the executive level.
• Develop and execute weekly plans to achieve monthly product-level sales targets.
• Maintain updated records of all sales activities, leads, and conversions using Excel and MIS reports.
• Visit building/real estate management to build and maintain relationships.
• Coordinate with internal teams for seamless installation and service activation.
• Verify and update customer information prior to service activation.
• Follow up with du back office for Final Notification Letter and activations.
• Maintain communication with management on sales statuses and escalations.
• Monitor SIM serial reports and troubleshoot issues.
• Maintain monthly sales data and generate commission payment sheets.

Job description

Responsibilities

• Manage end-to-end fixed business sales processes at the executive level.
• Develop and execute weekly plans to achieve monthly product-level sales targets.
• Maintain updated records of all sales activities, leads, and conversions using Excel and MIS reports.
• Visit building/real estate management to build and maintain relationships for potential sales opportunities.
• Coordinate with internal teams (field technicians, du backend fiber team, etc.) for seamless installation and service activation.
• Verify and update customer information prior to service activation or installation.
• Follow up with du back office for FNL (Final Notification Letter) and in‑zone activations via calls/emails.
• • Maintain communication with AMs, backend teams and management on sales statuses and escalations.
  • Maintain daily MIS reports in sync with du reports; update and elevate pending activations.
  • Communicate regularly with management using updated MIS reports including details on activations, rejections and pending cases.
  • Monitor SIM serial reports manually, submit in‑zone sales when required and troubleshoot tablet/submission issues.
  • Maintain monthly sales data and generate commission‑wise payment sheets for agents.
  Follow up on 4‑month billing cycle and quality checks (FBD SBD TBD) including customer outreach.