Sales Coordinator

Rotana Hotels; Abu Dhabi; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hotel group in Abu Dhabi is seeking a passionate Sales Coordinator. In this role, you will manage administrative tasks for the sales office, ensuring organization and efficiency. The ideal candidate will possess strong communication skills and a keen attention to detail, capable of thriving in a high-pressure environment. You will prepare offer letters, handle inquiries, and manage correspondence promptly.

Qualifications

• Proficient in communication and customer service.
• Strong organizational skills and attention to detail.
• Ability to handle high-pressure situations.

Responsibilities

• Prepare and type sales team’s offer letters.
• Handle all incoming calls and guest inquiries.
• Ensure timely submission of the sales month-end report.

Job description

We are currently seeking passionate and dynamic Sales professionals who pride themselves on their ability to deliver exceptional customer service and provide creative solutions to our guests.

As a Sales Coordinator, you will be responsible for handling all administrative requirements of the sales office. Your role involves maintaining an organized, systematic, and updated filing system to ensure easy access to required data and prevent data loss from hardware failures. Key responsibilities include:

1. Preparing and typing sales team’s offer letters, updating the sales database system, and ensuring it is reviewed and properly checked before being signed.
2. Composing letters, memos, faxes, and other correspondence on behalf of the Director of Sales and other executives.
3. Maintaining a prompt and accurate follow-up and tracking system for all correspondence.
4. Handling all incoming calls and guest inquiries in the absence of the sales team, and directing them to the concerned parties if immediate action is required.
5. Ensuring the sales month-end report is completed and submitted on time.
6. Ensuring all correspondence and offers related to the sales team are sent within 24 hours.
7. Communicating effectively at all levels to manage various administrative demands in a high-pressure environment.
8. Ensuring all equipment is in proper working order and fostering care for all used equipment.