Sales Associate

Adidas Group; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading sportswear brand in Dubai is seeking a retail professional to drive sales and enhance customer loyalty. The role requires retail experience, strong communication skills, and the ability to collaborate with team members. You will be responsible for achieving sales targets, executing customer service standards, and maintaining store operations. This position offers the opportunity to be a Brand Ambassador while enhancing your retail expertise.

Qualifications

• Experience in a sports/fashion retail environment preferred.
• Basic literacy, numeracy, and verbal communication skills.

Responsibilities

• Contribute to achieving store sales and profit targets.
• Execute Brand Customer Service standards.
• Process merchandise deliveries quickly and accurately.
• Collaborate effectively with team members.

Skills

Customer service

Sales skills

Communication skills

Team collaboration

Job description

Purpose & Impact on Organization

Contribute to meeting or exceeding store sales and profit targets by: Passionately inspiring consumer loyalty to the Brand, Effectively serving and selling to customers, Diligently executing store operations.

Key Responsibilities

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.
• Execute the Brand Customer Service standards to meet or exceed customers' expectations.
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values.
• Use Seasonal Brand and product knowledge effectively during sales interactions.
• Communicate product features and benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand.
• Adhere to all established policies and procedures.
• Execute and maintain established Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor.
• Complete cash register transactions quickly and accurately.
• Minimize loss in both the stockroom and the sales floor.
• Perform all store operations in a safe, effective and efficient manner.
• Collaborate productively and respectfully with team members.
• Complete all applicable training programs and effectively apply the learning on the job.
• Seek coaching and learning opportunities to continually improve your performance.

Authorities

Not Applicable

Key Relationships

• Customers
• Peers and Supervisor

Knowledge, Capabilities and Experience

Retail Professional Competencies

Minimum Qualifications

Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment. Basic numeracy, literacy and verbal communicati