Sales Agent (Emirati Talent)

AccorHotel; Abu Dhabi; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hospitality brand in Abu Dhabi is seeking a detail-oriented administrative professional to manage communication, maintain databases, and assist the Director of Sales. Candidates should possess a high school diploma and have strong organizational and communication skills. Join us in delivering memorable experiences to our guests.

Qualifications

• Knowledgeable about hotel operations and emergency procedures.
• Ability to maintain accurate databases and filing systems.
• Competent in preparing correspondence and taking meeting minutes.

Responsibilities

• Answer telephone calls and direct inquiries appropriately.
• Prepare correspondence for the Director of Sales.
• Maintain a contact database for the Sales and Marketing team.
• Attend meetings and record minutes as required.
• Assist in daily operational tasks as assigned.

Skills

Communication skills

Organizational skills

Attention to detail

Education

High school diploma

Job description

Job Description

Answers the telephone, directs inquiries to the proper person, and provides knowledgeable information about the availability of rooms and function spaces at the hotel.

• Coordinates and follows up with internal departments.
• Prepares correspondence on behalf of the Director of Sales.
• Ensures all correspondence is systematically filed.
• Attends meetings, records and distributes minutes, and follows up on action items as requested.
• Maintains a contact database for the Sales and Marketing team.
• Uses a diary or to-do list for daily tasks.
• Checks and acts on trace files daily.
• Handles telephone calls according to hotel standards, takes messages, and informs relevant guests.
• Prepares, proofreads, and distributes outgoing correspondence to high standards.
• Prepares letters, memos, and other documents for the Director of Sales.
• Establishes a filing system for relevant documents.
• Creates and maintains a commercial database, updating it regularly.
• Updates guest database regularly.
• Implements daily follow-up procedures.
• Performs other duties as assigned by the Department Head.
• Familiarizes with hotel emergency procedures and remains prepared for emergencies.
• Maintains a monthly overview of staff vacation and holiday balances, reporting to HR.
• Familiar with company documentation and operational standards manual.
• Participates in task force teams for new openings.
• Performs any other reasonable tasks as requested.

Qualifications

High school diploma required.

Team and Environment

• Rixos Premium Saadiyat Island offers a luxurious, exclusive resort experience on Saadiyat Island, overlooking the Arabian Gulf.
• At Accor, we are Heartists! Join us to deliver heartfelt hospitality and engage meaningfully with guests and colleagues every day.