Room Attendant Mövenpick Hotel JBR

AccorHotel; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading hotel chain in Dubai is seeking a dedicated hotel staff member to provide exceptional guest service and maintain high operational standards. Ideal candidates will have 1-2 years of experience in a 5-star hotel environment and be flexible with shifts. Join a diverse and inclusive team focused on service excellence and quality.

Qualifications

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Ability to work with no supervision while meeting high-performance standards.

Responsibilities

• Welcome and acknowledge all guests according to company standards.
• Respond promptly to requests from guests and other departments.
• Ensure adherence to quality expectations and standards.

Skills

Guest service

Operational tasks

Attention to detail

Job description

• Communication- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.
• Operations- Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Replace dirty linens and terry with clean items. Make beds and fold terry. Clean bathrooms. Remove trash dirty linen and room service items. Check that all appliances are present in the room and in working order. Straighten desk items furniture and appliances. Dust polish and remove marks from walls and furnishings. Vacuum carpets and performs floor care duties (e.g. in guest rooms and hallway).
• OverallDemeanor Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Support team to reach common goals.
• Quality Focus- Ensure adherence to quality expectations and standards. (LQA)
• Occupational Health & Safety- Follow all company and safety and security policies and procedures; report any maintenance problems safety hazards accidents or injuries; complete safety training and certifications; properly store flammable materials.

Qualifications

• Minimum 1-2 years experience in a similar role in a 5 star hotel.
• Flexibility to take on various shifts.
• Ability to work with no supervision while meeting high-performance standards.

Additional Information

Your team and working environmentbr>In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work

No

Employment Type

Full-time