Robotics Support Engineer: Diagnose, Debug and Deploy

Expert Hub Robotics; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading robotics company in Dubai is seeking a Technical Support Specialist to provide first-level support for robots and IT products. Candidates must have a Bachelor’s or Master’s degree in Robotics or related fields and strong troubleshooting skills. Experience with humanoid and quadruped robots and knowledge in Python and machine learning frameworks are essential. This role offers an opportunity to work in a fast-paced technology environment.

Qualifications

• B.Sc. or M.Sc. in Robotics, Mechatronics, Computer Science, or related fields.
• Experience with humanoid and quadruped robots.
• Strong troubleshooting and diagnostic skills for mechanical and software issues.

Responsibilities

• Address user tickets regarding helpdesk issues.
• Provide first-level technical support on Robots and IT Products.
• Conduct remote troubleshooting via desktop applications.

Skills

Troubleshooting and diagnostic skills

Communication skills

Leadership skills

Mechanical troubleshooting

Software troubleshooting

Education

Bachelor’s or Master’s degree in Robotics, Mechatronics, Computer Science

Tools

Python

OpenCV

TensorFlow

ROS

Job description

A leading robotics company in Dubai is seeking a Technical Support Specialist to provide first-level support for robots and IT products. Candidates must have a Bachelor’s or Master’s degree in Robotics or related fields and strong troubleshooting skills. Experience with humanoid and quadruped robots and knowledge in Python and machine learning frameworks are essential. This role offers an opportunity to work in a fast-paced technology environment.