Rider Onboarding & Compliance Lead

Delivery Hero; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A logistics company in Dubai is seeking a dynamic individual for an operations role to manage the end-to-end onboarding of 3PL-sourced riders. This position involves building relationships with partners, leveraging data to enhance efficiency, and ensuring compliance with legal standards. Ideal candidates will possess a blend of operational experience, stakeholder management skills, and a passion for process innovation in a high-growth environment.

Qualifications

• Experience in operational management and strategic thinking.
• Ability to interpret data and create actionable insights.
• Strong stakeholder management skills.
• Passion for scalable process building.

Responsibilities

• Manage the full onboarding lifecycle for 3PL riders.
• Serve as the primary contact for 3PL partners.
• Leverage data tools to track KPIs and insights.
• Collaborate with internal teams to streamline processes.
• Innovate onboarding flows and tools.

Skills

Operational management

Data analysis

Stakeholder management

Partnership building

Tools

G-Suite

Tableau

Looker

Job description

A logistics company in Dubai is seeking a dynamic individual for an operations role to manage the end-to-end onboarding of 3PL-sourced riders. This position involves building relationships with partners, leveraging data to enhance efficiency, and ensuring compliance with legal standards. Ideal candidates will possess a blend of operational experience, stakeholder management skills, and a passion for process innovation in a high-growth environment.