Retail Systems Administrator - ERP/CRM & Analytics

Caliberly; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading retail technology firm in Dubai is seeking a Business System Administrator to manage ERP and CRM systems within a dynamic retail environment. The ideal candidate will support user needs, ensure data integrity, and monitor system performance. This role requires strong communication and analytical skills, along with 3-5 years of experience in a similar position. The firm offers competitive salary and benefits aligned with the UAE market.

Benefits

Competitive salary

Professional development opportunities

Dynamic work environment

Qualifications

• Minimum 3-5 years of experience as a systems administrator or in business systems support.
• Experience with ERP or CRM systems in a retail environment.
• Strong foundations in troubleshooting and system configuration.

Responsibilities

• Administer and maintain business systems supporting retail operations.
• Monitor system performance and resolve issues with vendors and IT teams.
• Ensure data integrity and provide user support and training.

Skills

System administration

User access control

Data management

Communication skills

Analytical skills

Education

Bachelor's degree in Information Technology or related field

Tools

ERP systems

CRM systems

MS Office

Job description

A leading retail technology firm in Dubai is seeking a Business System Administrator to manage ERP and CRM systems within a dynamic retail environment. The ideal candidate will support user needs, ensure data integrity, and monitor system performance. This role requires strong communication and analytical skills, along with 3-5 years of experience in a similar position. The firm offers competitive salary and benefits aligned with the UAE market.