Retail Supervisor — Guest Experience Leader

Dubai Holding Entertainment; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A leading entertainment firm located in Dubai is seeking a Supervisor Retail to oversee operations at Dubai Parks and Resorts. You will lead Retail Associates to deliver exceptional guest service and ensure effective stock management and visual merchandising. Ideal candidates should have a diploma in retail or business and 2–4 years of supervisory experience in retail operations. This role offers a dynamic work environment focused on employee development and collaboration.

Benefits

Competitive compensation

Career development opportunities

Collaborative work environment

Qualifications

• 2–4 years in retail operations with supervisory experience.
• Knowledge of POS and retail systems.
• Strong interpersonal and team leadership skills.

Responsibilities

• Lead and support Retail Associates in delivering excellent guest service.
• Oversee merchandise display and inventory control.
• Ensure accuracy in cash handling procedures.

Skills

Retail operations experience

Team leadership

Stock management

Problem-solving

Guest service excellence

Education

High School Certificate or Diploma in Retail or Business

Tools

POS systems

Job description

A leading entertainment firm located in Dubai is seeking a Supervisor Retail to oversee operations at Dubai Parks and Resorts. You will lead Retail Associates to deliver exceptional guest service and ensure effective stock management and visual merchandising. Ideal candidates should have a diploma in retail or business and 2–4 years of supervisory experience in retail operations. This role offers a dynamic work environment focused on employee development and collaboration.