Dubai
On-site
AED 60,000 - 120,000
Full time
8 days ago
Job summary
A leading customer service provider is looking for candidates in Dubai, UAE to assist customers in sales of Etisalat products and handle inquiries. Ideal candidates should be graduates with excellent communication skills, able to manage customer interactions effectively. This role allows flexibility across the UAE.
Qualifications
- Adapt to different customer types.
- Manage time effectively.
- Handle customer support inquiries.
Responsibilities
- Identify and assess customer needs.
- Keep detailed records of interactions.
- Handle complaints and enquiries.
Skills
Customer orientation
Excellent communication skills
Multi-tasking
Computer literacy
Education
Responsibilities
- Identifying and assessing a customer’s needs
- Keeping detailed records of customer interactions
- Following your company’s communication procedures and policies
- Provide accurate, valid and complete information by using the right methods/tools
- Duties will be sales of Etisalat Products like Postpaid, Prepaid, Handsets, Elfie, Accessories and other accessories
- Complaints, requests and Enquiries handling
Requirements
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Comfortable using computers
- Location: Anywhere in UAE
- Age: less than 29
- Flexible for any location (UAE)
- Education: Graduate (Mandatory)
- Fresher or Experienced working with customer support