Retail Associate

Miral Experiences; Abu Dhabi Emirate; On-site; AED 120,000 - 200,000; Full time

Job summary

A premier entertainment company located in the United Arab Emirates is looking for a Retail Associate. You will be responsible for selling branded merchandise and photo products, assisting guests, and ensuring a clean, well-stocked store environment. Ideal candidates should have a higher secondary education, good communication and cash handling skills, and previous retail experience is a plus. This role involves proactive guest interaction and requires physical ability to handle inventory tasks.

Qualifications

• Moderate verbal communication skills are required.
• Basic knowledge of cash handling is essential.
• Good communication skills are necessary for assisting guests.

Responsibilities

• Sell branded merchandise and photo products using a cash register.
• Assist guests with queries and provide advice on purchases.
• Ensure the store is well stocked, clean, and meets brand standards.
• Handle guest complaints and ensure a positive environment.

Skills

Verbal communication skills

Cash handling skills

Customer service skills

Education

Higher secondary or equivalent

Job description

At Miral Experiences, we don’t just create jobs — we create extraordinary moments. As part of the visionary Miral Group, we bring to life some of the world’s most iconic attractions, including Ferrari World Abu Dhabi, Warner Bros. World Abu Dhabi, Yas Waterworld, and SeaWorld Yas Island.

Job Description

To ensure a smooth and efficient operation in the retail department in relation to the company core process: thus, directly impacting on the delivery of the experience.

The position sells branded merchandise, souvenirs and photo products to guests by using a computerized cash register.

Ensures the store is well stocked and clean. Assists guests with queries. Assists and advises guests using variety of selling skills, product knowledge and demonstrating service enhancing behavior.

Job Scope:

• Greeting / welcoming the guests in a warm and friendly manner.
• Approaching the guest and starting proactive communication.
• Assisting and advising guests to make purchases by recommending, describing and demonstrating products.
• Efficiently handle computerized cash register that involves barcode scanners, calculators, credit card machines.
• Collect and process money tendered transactions of different currencies, vouchers, stored value cards, and credit card payments.
• Arranging and maintaining product displays with approval, stock shelves (refill) and take product inventory.
• Applying product knowledge while handling guests and improve the same on a regular basis.
• Working on promotions and achieving set targets.
• Handling basic guest complaints on the spot.
• Ensuring clean and safe environment.
• Ensuring all products displayed are properly displayed and labeled as per our brand standards.
• Assisting in quarterly and yearly inventory.
• Any other tasks that may be required from time to time to perform to meet the needs of the business.
• Medically able to work in all weather conditions.
• Physical able to carry/lift items, climb ladder etc.

Job Essentials:

• Higher secondary or equivalent
• Moderate verbal communication skills
• Basic knowledge of cash handling skills
• Good communication skills

Job Desirables:

• Previous retail experience
• Previous experience in handling guest complaints
• Any other language would be an advantage
• Previous cash handling skillsPreferably Arabic, Russian or Mandarin speaker.

Interested in this opportunity? Apply now!