Resort Front Desk Concierge

Minor International; Dubai; On-site; AED 60,000 - 120,000; Full time

Job summary

A luxury hospitality firm in Dubai is seeking a Lobby Host to welcome and assist guests upon arrival, ensuring an exceptional experience. Responsibilities include maintaining high service standards, coordinating guest requests, and effectively handling guest feedback. The ideal candidate should have excellent communication skills and at least a year of experience in a similar role. Full-time position with a pro-active working environment, offering growth within the hospitality sector.

Qualifications

• Minimum 1 year experience as a Lobby Host; preferably in a similar quality hotel.
• Proactive, resourceful, and able to work independently.
• Strong decision-making abilities.

Responsibilities

• Welcome and bid farewell to all guests upon arrival.
• Ensure high levels of guest service in the reception area.
• Handle guest complaints and compliments efficiently.
• Coordinate transportation for guests with relevant staff.
• Participate in upselling resort services.

Skills

Excellent communication skills

Fluency in English

Outgoing behavior

Decision making abilities

Job description

A luxury hospitality firm in Dubai is seeking a Lobby Host to welcome and assist guests upon arrival, ensuring an exceptional experience. Responsibilities include maintaining high service standards, coordinating guest requests, and effectively handling guest feedback. The ideal candidate should have excellent communication skills and at least a year of experience in a similar role. Full-time position with a pro-active working environment, offering growth within the hospitality sector.