Residence Concierge & Guest Services

Rosewood Abu Dhabi; United Arab Emirates; On-site; AED 120,000 - 200,000; Full time

Job summary

A luxury hotel in the UAE is looking for a dedicated individual to manage tenant services. This role includes providing information about hotel amenities, responding to requests, and ensuring that guest needs are met promptly and efficiently. Ideal candidates will have strong customer service skills, knowledge of hotel services, and the ability to coordinate multiple requests. This position is exclusive to UAE Nationals and offers opportunities to provide high-quality hospitality services.

Qualifications

• UAE National only, must adhere to all departmental policies.
• Strong customer service skills and ability to work under pressure.

Responsibilities

• Provide information on hotel services and apartment amenities.
• Coordinate tenants' requests and special arrangements.
• Maintain knowledge of hotel features and local attractions.

Job description

A luxury hotel in the UAE is looking for a dedicated individual to manage tenant services. This role includes providing information about hotel amenities, responding to requests, and ensuring that guest needs are met promptly and efficiently. Ideal candidates will have strong customer service skills, knowledge of hotel services, and the ability to coordinate multiple requests. This position is exclusive to UAE Nationals and offers opportunities to provide high-quality hospitality services.