Reservations Supervisor: Lead, Service & Revenue

Marriott Hotels Resorts; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A global hospitality leader in Dubai is seeking a dedicated manager to oversee room reservation accuracy and provide exemplary guest service. The ideal candidate will have at least 2 years of relevant work experience and supervisory skills to assist in training and motivating employees. This role involves following company policies, maintaining professionalism, and addressing guest needs effectively. Join a forward-thinking team that values diverse backgrounds and experiences.

Qualifications

• Minimum of 2 years of related work experience required.
• At least 1 year of supervisory experience preferred.

Responsibilities

• Oversee accuracy of room blocks reservations and decisions related to guests' needs.
• Assist management in training, scheduling, and evaluating employees.
• Ensure compliance with company policies and maintain professional appearance.

Skills

Communication skills

Customer service skills

Supervisory skills

Education

High school diploma or G.E.D. equivalent

Job description

A global hospitality leader in Dubai is seeking a dedicated manager to oversee room reservation accuracy and provide exemplary guest service. The ideal candidate will have at least 2 years of relevant work experience and supervisory skills to assist in training and motivating employees. This role involves following company policies, maintaining professionalism, and addressing guest needs effectively. Join a forward-thinking team that values diverse backgrounds and experiences.