Reservations Specialist — Heartist Hospitality Growth

AccorHotels Middle East; Dubai; On-site; AED 60,000 - 80,000; Full time

Job summary

A leading hospitality company in Dubai seeks a dedicated Reservations Agent to handle bookings and enhance guest experiences. The ideal candidate will possess a diploma or degree in hotel management, strong interpersonal skills, and experience with reservation systems like Opera. Responsibilities include maximizing hotel yield through upselling and maintaining corporate relationships. Join a vibrant team committed to creating memorable guest experiences.

Benefits

Exclusive sector-specific benefits

Career development opportunities

Qualifications

• Diploma or degree in hotel management is required.
• Prior experience working with Opera system or related.
• Strong interpersonal and problem-solving abilities.

Responsibilities

• Handle reservations under supervision of Cluster Director.
• Promote the desired work culture of Accor.
• Maximize hotel yield through upselling and suggestive selling.

Skills

Interpersonal skills

Problem solving

Fluency in English

Sales techniques

Education

Diploma or Degree in Hotel Management

Tools

Opera system

Job description

A leading hospitality company in Dubai seeks a dedicated Reservations Agent to handle bookings and enhance guest experiences. The ideal candidate will possess a diploma or degree in hotel management, strong interpersonal skills, and experience with reservation systems like Opera. Responsibilities include maximizing hotel yield through upselling and maintaining corporate relationships. Join a vibrant team committed to creating memorable guest experiences.