Remote Junior Financial Messaging Specialist

Dixio; Remote; AED 120,000 - 200,000; Full time

Job summary

A financial messaging company in Dubai is looking for a Junior Financial Messaging expert. In this role, you will provide first-line support to customers and work closely with technical experts to resolve issues. Candidates should have a background in IT, Computer Science, or Engineering, and possess strong communication and analytical skills. The organization supports continuous learning and offers a fully remote work environment along with unlimited leave days for a healthy work-life balance.

Benefits

Unlimited leave days

Work from anywhere

Qualifications

• Eager to learn and grow within financial technology and messaging systems.
• Good understanding of IT systems, networking, and software troubleshooting.

Responsibilities

• Provide 1st line support, handling customer inquiries and troubleshooting issues.
• Work closely with experts in the team and IT to escalated and resolve technical issues.
• Gain hands-on exposure to financial messaging solutions and industry best practices.
• Maintain detailed logs and reports of customer interactions and resolutions.

Skills

Technical support experience

Communication skills

Analytical thinking

Problem-solving skills

Customer-centric approach

Fluent in English

Education

Background in IT, Computer Science, or Engineering

Job description

A financial messaging company in Dubai is looking for a Junior Financial Messaging expert. In this role, you will provide first-line support to customers and work closely with technical experts to resolve issues. Candidates should have a background in IT, Computer Science, or Engineering, and possess strong communication and analytical skills. The organization supports continuous learning and offers a fully remote work environment along with unlimited leave days for a healthy work-life balance.