Remote Front Office Leader - Guest Experience & Upsell

Minor International; Remote; AED 120,000 - 200,000; Full time

Job summary

A luxury hospitality brand is seeking a Front Office Manager in the United Arab Emirates. The role requires overseeing day-to-day operations and ensuring the highest levels of guest satisfaction. Candidates should possess a college degree in hotel management and have prior experience in a Front Office management role. Leadership skills and fluency in English are essential for this position. The brand emphasizes personal experiences and heartfelt hospitality, making this role pivotal in delivering exceptional service.

Qualifications

• Previous experience in a Front Office management role.
• Fluent in English, both spoken and written.

Responsibilities

• Oversee day-to-day operations of the Front Office.
• Manage the performance of Front Office team members.
• Drive implementation of sales and promotional programs.

Skills

Leadership

Commercial acumen

Customer service

Problem-solving

Education

College degree in hotel management

Job description

A luxury hospitality brand is seeking a Front Office Manager in the United Arab Emirates. The role requires overseeing day-to-day operations and ensuring the highest levels of guest satisfaction. Candidates should possess a college degree in hotel management and have prior experience in a Front Office management role. Leadership skills and fluency in English are essential for this position. The brand emphasizes personal experiences and heartfelt hospitality, making this role pivotal in delivering exceptional service.