Remote Collections & Escrow Specialist

Jobs for Humanity; Abu Dhabi; Remote; AED 146,000 - 221,000; Full time

Job summary

An innovative energy company is seeking a Remote Customer Support Representative. The role involves managing collections and overdue payments, handling customer inquiries, and ensuring compliance in financial transactions. Ideal candidates have at least 2 years of experience in relevant fields, excellent communication skills, and the ability to work independently in a remote environment. This position offers competitive compensation and opportunities for growth.

Benefits

Competitive compensation

Benefits packages

Opportunities for growth and development

Qualifications

• Minimum 2 years of experience in Customer Service, Collections, or Escrow Operations.
• Proven ability to manage financial documentation accurately.
• Sound knowledge of Escrow laws and compliance frameworks.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Manage collections and overdue payments.
• Communicate with clients regarding outstanding balances.
• Serve as Escrow Representative coordinating transactions.
• Maintain accurate customer records and logs.

Skills

Customer service orientation

Financial acumen

Time management

Analytical skills

Negotiation skills

Education

High School Diploma

Bachelor’s degree in Business or Finance

Job description

An innovative energy company is seeking a Remote Customer Support Representative. The role involves managing collections and overdue payments, handling customer inquiries, and ensuring compliance in financial transactions. Ideal candidates have at least 2 years of experience in relevant fields, excellent communication skills, and the ability to work independently in a remote environment. This position offers competitive compensation and opportunities for growth.