Relationship Manager - Auto Loans

Flatgigs; Dubai; On-site; AED 150,000 - 200,000; Full time

Job summary

A financial services firm is seeking a dynamic Relationship Manager – Auto Loans to oversee auto loan sales operations in Dubai. The ideal candidate will have 3-5 years of experience in retail lending, strong knowledge of vehicle financing, and a proven ability to achieve sales targets. Responsibilities include sourcing new customers, managing the loan application process, and ensuring exceptional client experience throughout. The role requires excellent communication skills and proficiency in CRM systems.

Qualifications

• Minimum 3–5 years of experience in Auto Loans, Retail Banking, or Consumer Finance within the UAE or GCC market.
• Strong knowledge of auto loan products, credit assessment, and documentation processes.
• Proven sales and negotiation abilities.

Responsibilities

• Identify, source, and onboard new customers for auto loan financing.
• Develop and maintain relationships with automobile dealerships and corporate clients.
• Manage the loan application process from start to finish.

Skills

Retail lending experience

Sales targets achievement

Customer relationship management

Market insight

Excellent communication in English

Education

Bachelor’s degree in Business, Finance, or a related field

Tools

CRM systems

MS Office Suite

Job description

We are looking for a dynamic and results-driven Relationship Manager – Auto Loans to join our client’s financial services team. The role involves managing end-to-end auto loan sales operations, nurturing relationships with dealerships and customers, and ensuring an exceptional client experience throughout the loan lifecycle.

The ideal candidate will have hands-on experience in retail lending, a strong understanding of vehicle financing, and a proven ability to meet sales targets through proactive relationship management and market insight.

Key Responsibilities:

• Identify, source, and onboard new customers for auto loan financing through direct sales and dealer partnerships.
• Develop and maintain strong relationships with automobile dealerships, brokers, and corporate clients to generate consistent business.
• Manage the loan application process — from lead generation to document collection, credit evaluation coordination, and disbursement.
• Achieve assigned monthly and quarterly sales targets for new loans, renewals, and cross-sell opportunities.
• Maintain compliance with internal credit, KYC, and risk policies, ensuring high-quality customer portfolios.
• Monitor competitor activity and provide feedback to management on market trends, pricing, and promotions.
• Deliver excellent customer service and maintain long-term client relationships to drive repeat business.

Technical & Functional Skills:

• Strong knowledge of auto loan products, credit assessment, and documentation processes.
• Proven sales and negotiation abilities with a customer-centric approach.
• Excellent verbal and written communication skills in English (Arabic is a plus).
• Proficiency in CRM systems, MS Office Suite, and digital sales tools.

Key Attributes:

• Self-motivated with strong networking and business development skills.
• Goal-oriented and able to perform under pressure.
• Ethical, transparent, and customer-focused in all interactions.
• Team player with the ability to collaborate across functions.

Qualifications:

• Bachelor’s degree in Business, Finance, or a related field.
• Minimum 3–5 years of experience in Auto Loans, Retail Banking, or Consumer Finance within the UAE or GCC market.