Public Transport Tech Specialist - Implementations & Support

Consat AB; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading technology firm is seeking a detail-oriented Technical Specialist to manage customer setup processes. This role involves analyzing customer needs, configuring systems, providing training, and ongoing support. The ideal candidate has experience in the public transport sector, strong technical skills, and excellent communication capabilities in English. The position requires travel for customer meetings and offers the opportunity to work in an innovative environment with a focus on modern technology.

Benefits

Opportunity to work in an international environment

Access to modern technology

Varied role combining technical and customer interaction

Qualifications

• Experience in a similar technical role within the public transport sector.
• Strong understanding of both software and hardware.
• Excellent problem-solving and project management skills.

Responsibilities

• Lead and execute customer implementation projects.
• Analyze customer needs and configure systems accordingly.
• Provide training and technical support throughout the process.
• Troubleshoot and resolve technical issues.
• Document configurations and processes.
• Collaborate closely with project managers, developers, and support teams.
• Monitor system performance and suggest improvements.

Skills

Problem-solving

Project management

Communication

Technical understanding of software and hardware

Detail-oriented

Education

Degree in IT, Computer Science, or Engineering

Job description

A leading technology firm is seeking a detail-oriented Technical Specialist to manage customer setup processes. This role involves analyzing customer needs, configuring systems, providing training, and ongoing support. The ideal candidate has experience in the public transport sector, strong technical skills, and excellent communication capabilities in English. The position requires travel for customer meetings and offers the opportunity to work in an innovative environment with a focus on modern technology.