Pub Manager

AccorHotel; Dubai; On-site; AED 120,000 - 200,000; Full time

Job summary

A leading hospitality company in Dubai seeks an experienced Pub Manager to oversee all aspects of the bar and beverage service. The role involves managing staff, maintaining high customer service standards, and ensuring financial performance. Candidates should have at least 5 years in the food and beverage industry, with 2 years in management within a luxury setting. This full-time position emphasizes staff training, operational efficiency, and customer satisfaction in a vibrant environment.

Qualifications

• 5 years of experience in the food and beverage industry.
• At least 2 years in a managerial role within a luxury hotel or high-end restaurant.
• Strong knowledge of cost control and inventory management.

Responsibilities

• Oversee all aspects of the bar and beverage service.
• Manage and train staff to ensure high-quality service.
• Monitor financial performance, including sales and profitability.

Skills

Staff management

Customer service

Financial analysis

Inventory control

Communication skills

Education

Bachelor's degree in Hospitality Management or related field

Job description

How does your working day look like

A Pub Manager is responsible for overseeing all aspects of the Pubs and beverage service including staff management guest relations inventory control and financial performance. They strive to create a welcoming and enjoyable atmosphere for guests while maximizing profitability.

COME AS YOU ARE AND JOIN THE TRIBE!

Key Responsibilities

Staff Management

• Recruit train and supervise bar staff ensuring high-quality service.
• Create work schedules monitor employee performance and address any personnel issues.
• Foster a positive and cohesive team environment.

Customer Service

• Maintain high standards of customer service and ensure guest satisfaction.
• Handle guest complaints and feedback professionally and effectively.
• Train staff in customer service best practices.

Beverage Selection and Inventory

• Manage and maintain a well-stocked bar with a diverse range of quality beverages.
• Monitor inventory levels order supplies and manage stock rotation.
• Control costs by minimizing wastage and theft.

Bar Operations

• Ensure the bar is clean organised and complies with health and safety regulations.
• Develop and implement standard operating procedures (SOPs) for efficient bar operation.
• Oversee the preparation and presentation of drinks.

Menu Development

• Create and update drink menus based on seasonal trends and customer preferences.
• Set pricing strategies to optimise profitability while staying competitive.

Financial Management

• Monitor and analyse sales costs and profitability.
• Develop and manage budgets aiming to maximise revenue and minimise expenses.
• Implement sales promotions and strategies to boost bar revenue.

Marketing and Promotion

• Collaborate with the hotels marketing team to promote the bar through various channels.
• Organise and host special events themed nights and entertainment to attract customers.

Compliance and Licensing

• Ensure the bar adheres to all relevant laws regulations and licensing requirements.
• Maintain a clean record of inspections and licences.

Security and Safety

• Implement security measures to prevent theft and ensure the safety of staff and customers.
• Handle any security issues or disturbances in a professional manner.

Reporting

• Prepare regular reports on bar performance sales and expenses for management.
• Identify areas for improvement and develop action plans.

Qualifications

• Bachelors degree in Hospitality Management Business Administration or a related field preferred.
• 5 years of experience in the food and beverage industry with at least 2 years in a managerial or supervisory role in a luxury hotel or high-end restaurant environment.
• Strong knowledge of food and beverage operations cost control and inventory management.
• Proven ability to lead motivate and inspire a diverse team.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and a guest-first mentality.

Additional Information

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work

No

Employment Type

Full-time